Platform Support Team Leader - #189653

About The Role

Platform Support Team Leader

Milton Keynes (Hybrid – 1 day per week in the office)

You bring the direction. We’ll bring the platform to deliver it.

At Domino’s, our Digital Workplace keeps everything moving, connecting colleagues, enabling teams, and supporting the business every day. As our Platform Support Team Leader, you’ll lead the team behind it, making sure the tools people rely on are simple, secure, and ready when they need them.

This is a role where leadership and technical know-how go hand in hand. You’ll guide a team of six, shape how we support the business, and make real improvements that colleagues across Domino’s will feel.

What You’ll Bring & What You’ll Be Doing

• Lead and develop a team of six, setting clear priorities while building technical capability and confidence
• Act as the escalation point for complex issues, using your strong technical knowledge across Microsoft 365, Intune, Entra ID, and Windows
• Own incident and service request management, balancing priorities, managing SLAs, and reducing repeat issues
• Manage and improve end-user platforms, including identity, security, and wider Digital Workplace tools
• Communicate technical issues clearly and simply, supporting both your team and the wider business
• Take a practical, organised approach to improving processes and ways of working, supported by a solid ITIL foundation (certification and tools such as Active Directory and Meraki desirable)

How We Will Support You

Bring your flavour, and we’ll back your future:

• A clear induction and support from day one
• The space to lead, contribute ideas, and shape how things are done
• Opportunities to grow your technical expertise and leadership skills
• Recognition for great work, from everyday wins to Domi Awards
• A hybrid working approach, with time to collaborate in person and flexibility to focus

About Us & Belonging at Domino’s

At Domino’s, everybody brings something different and that’s exactly how we like it. Our people keep things moving, whether they’re in stores, on the road, or supporting the business behind the scenes.

We’re a place where you can build your skills, see the impact of what you do, and grow in a way that works for you. You’ll be trusted to take ownership, supported by your team, and encouraged to keep improving how things are done.

Because when everyone brings their flavour, together we deliver something better.

About Us

Who are we? A forward-thinking, inclusive world's leading pizza company:

Domino's is the world's leading pizza company, with over 1,400 stores across the UK and Ireland. We're committed to using the freshest, highest-quality ingredients to create over 110 million delectable pizzas each year. Plus, we're a tech-savvy and data driven bunch – 90% of our system sales come through digital channels and 75% of our digital orders coming via the app we have 9.5 million active app customers!

Our mission? To be the go-to choice for food delivery and collection by crafting hot, freshly made pizzas that earn us accolades and the loyalty of millions of pizza enthusiasts worldwide. We're all about innovation, growth, and a commitment to excellence.

At Domino's, we embrace the power of diversity and foster an inclusive environment where everyone feels valued, respected, and empowered. We celebrate the uniqueness of each individual, regardless of their identity, background, or any other characteristic. When you join our team, you join a family that welcomes and celebrates authenticity!

Our recipe for success? Our DomiDNA:

• We Mean Business
• We Always Deliver
• We’re Open to New Flavours
• We’re Tastier Together

If you share our values and are ready to be part of a world-class team that's as passionate about people as we are about pizza, apply now and join the Domino's UK & Ireland family!