Planning Administrator - #140992

Planning Administrator

Hybrid working minimum 2 days per week in our Dundee office and home working

Permanent, Full time (37.5 hours per week)

Salary circa £24,638. Plus, brilliant benefits including a Health Cash Plan

 

Home, a place where you belong

 

Are you a skilled Administrator, looking for a new role with a great employer? Join us at Home Group and be part of our Maintenance team. You’ll provide excellent desk top administrative support to our maintenance teams, keeping systems up to date, driving productivity and providing brilliant customer service.

 

Typical day as our Administrator

- Ensuring our systems have accurate, real-time information including maintenance works required on our customers’ homes
- Responding to customer, colleague, and supplier enquiries that come into our inboxes, and responding to telephone queries
- Using our works order management and other systems to ensure all materials, equipment and subcontractor orders are updated
- Ensuring our trade operatives know each day what they need to do, where they need to be and have the right materials to complete their allocated jobs
- Highlighting where job volumes exceed available resources so we can take appropriate action
- You take pride in providing general admin support to the team or supporting the schedule work for our trade operatives  

And we really are great, we are one of the top 10 Great Places to Work in the UK!

 

What you'll bring

- Previous administration experience, working in a fast-paced Repairs and Maintenance team
- Good knowledge of and able to use workforce planning systems
- An eye for detail ( let’s hope you spot no typos here), great at organising, planning, meeting deadlines and able to handle lots of different tasks!
- A flexible approach, able to use own initiative and judgement
- Able to use technology and online systems  


Our team 

You’ll be working alongside our fabulous team who are super passionate about providing an excellent and seamless service to our customers. To us were not just a team we’re a ‘work family’. Our manager is Zoe who has been with us for 13 years. There are 5 of us in the team and we don’t just love to support our customers, we’re there for each other too! Carol and Kim are our Planning Administrators and have been here a number of years. They are going part time so we are able to recruit a new full time post, this one!



About the job

- Working Monday to Friday
- This is a hybrid role meaning that you'll work from home up to 3 days a week, as well as our office in Dundee
- You will occasionally be asked to visit various local offices or depots when training and meetings are required
- Working hours are typically 8.00 am to 16.00 pm, but we are flexible around this and happy to discuss other patterns 

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best.  Together we make Home Group a great place to work!

 

What’s in it for you?

- 34 days leave (this includes bank hols and a “me day” to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
- We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
- Generous pension scheme with life insurance of 3x salary. See our full range of benefits on our website.






Find out more

Click APPLY NOW  to see our  Administrator Repairs & Maintenance Job Description,  find out about us and for help to apply. S ometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at [email protected]