Partnerships Records Administrator - 1 x Permanent 1 x FTC - #194869

Can you help us improve how we manage partnership student records at the University of Wolverhampton?The University of Wolverhampton is at an exciting point in the development of its partnership provision, and we’re establishing a new team to support this evolving area.

Partnerships Records Administrator - 1 x Permanent 1 x FTC

Can you help us improve how we manage partnership student records at the University of Wolverhampton?

The University of Wolverhampton is at an exciting point in the development of its partnership provision, and we’re establishing a new team to support this evolving area. As a Partnership Records Administrator, you’ll be joining us at a key moment, with the chance to contribute directly to how this team develops and how our systems and processes are built.

You’ll work closely with the Head and Manager of the area, playing an active role in shaping how we manage student data, support internal and external reporting, and ensure high standards of service for our stakeholders. This is an excellent opportunity for someone who enjoys being part of a collaborative environment and wants to help lay the foundations for a new, high-functioning team.

What you’ll be doing:

• Accurately inputting and maintaining student data, ensuring records are clear, correct, and up to date;
• Supporting key student processes such as transfers, withdrawals and leave of absence;
• Providing knowledgeable helpdesk support to staff across the University on partnership records;
• Identifying and helping to resolve data quality issues;
• Working with others to improve systems and processes over time.

What we’re looking for:

• Strong experience in higher education administration, particularly within student records or data management;
• Excellent organisational and communication skills;
• Confidence working both independently and as part of a team;
• A keen eye for detail and a commitment to continuous improvement;
• A positive, proactive approach to problem-solving and service delivery;
• Ability to travel to UK partners as required.

This role offers the chance to be part of something new and meaningful, where your ideas, experience and input will directly influence how the team functions and how we support our students.

Join us, and help build a service that supports partnerships now and into the future.

Staff Benefits

You may be eligible to choose from a number of benefits during your appointment, subject to any rules applicable to the relevant benefit (as amended from time to time). Further details of these benefits are available on the intranet.

We believe employees should be recognised for their hard work and contribution to the University's growth and success and offer an attractive range of competitive benefits to all staff:

Your Benefits:

• Competitive salaries
• Standard Life Pension scheme – with employer contribution of up to 12% to the University's defined contribution scheme.
• Long Service Recognition - £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
• Free Will Writing Service - Complimentary will drafting for employees and their partners.
• IT & Mobile Discounts - EE Perk (20% off for family &
• friends) & software discounts.

Supporting Your Health & Wellbeing

• Wellbeing and Mental Health Support - 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
• Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
• Eyecare Support - Free eVoucher for eye tests and glasses contribution.
• Flu Vouchers - Free flu vaccinations for staff.
• Paycare Health Benefit Plan - Covers optical, dental, physiotherapy, and personal accident insurance.
• Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services.

Valuing You:

• Generous Annual Leave (see table below)
• Flexible & Agile Working - Flexible and Hybrid working arrangements.
• Free On-site Parking - available across campuses
• Cycle Benefits Scheme - Save up to 42% on a bike & accessories via salary sacrifice.
• Employee Discounts - Savings on groceries, fashion, and entertainment.
• Travel Discounts - Up to 10% off holidays through Sodexo Circles.

Training and Development

• Staff Network and Inclusion - Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.
• Library Access - Staff have access to books and resources at our onsite libraries.
• Staff Scholarship Scheme - Funding for part-time higher education, up to PhD level
• Leadership and Management Development - Access to training opportunities to support you with advancing in your career.

University of Wolverhampton Recruitment Statement

Freedom of Speech and Academic Freedom

The University of Wolverhampton recognises and protects the rights to freedom of speech and academic freedom, within the law.

We are committed to ensuring that lawful expression of ideas, beliefs and opinions — including those that may be controversial or unpopular — does not result in disadvantage in recruitment, employment or progression.

An offer of employment at the University of Wolverhampton will never be denied based on an individual’s lawful expression of their beliefs, ideas or opinions.

Equality, Diversity and Inclusion

The University of Wolverhampton is an equal opportunities employer and welcomes applications from all sections of the community.

We are committed to:

• preventing unlawful discrimination and harassment.
• promoting equality of opportunity.
• fostering an inclusive environment where colleagues are treated with dignity and respect.

We strive to create a workplace in which colleagues have the confidence and freedom to be themselves, while working professionally and in accordance with equality legislation and University policies.

Guidance on AI-Assisted Applications

We recognise that applicants may use AI tools to support the preparation of their applications. However, submissions must reflect your own experience, achievements and motivations.

We want to understand what you personally bring to the role. Please ensure your application accurately represents your own voice and capabilities.

Flexible Working

We recognise the value of flexible working arrangements and are open to discussion wherever possible.

Your Benefits:

Competitive salaries
Standard Life Pension scheme – with employer contribution of up to 12% to the University's defined contribution scheme.
Long Service Recognition – £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
Free Will Writing Service – Complimentary will drafting for employees and their partners.
IT & Mobile Discounts – EE Perk (20% off for family & friends) & software discounts.

Supporting Your Health & Wellbeing

Wellbeing and Mental Health Support – 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
Eyecare Support – Free eVoucher for eye tests and glasses contribution.
Flu Vouchers – Free flu vaccinations for staff.
Paycare Health Benefit Plan – Covers optical, dental, physiotherapy, and personal accident insurance.
Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services.

Valuing You:

Generous Annual Leave (see table below)
Flexible & Agile Working – Flexible and Hybrid working arrangements.
Free On-site Parking – available across campuses.
Cycle Benefits Scheme – Save up to 42% on a bike & accessories via salary sacrifice.
Tusker Electric Vehicle Scheme – Electric cars via salary sacrifice.
Employee Discounts – Savings on groceries, fashion, and entertainment.
Travel Discounts – Up to 10% off holidays through Sodexo Circles.

Training and Development

Staff Network and Inclusion – Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.
Library Access – Staff have access to books and resources at our onsite libraries.
Staff Scholarship Scheme – Funding for part-time higher education, up to PhD level.
Leadership and Management Development – Access to training opportunities to support you with advancing in your career.