Operations Supervisor - Grays - #188211

Job Description

GAC UK is looking for candidates for the role of Operations Supervisor within our Marine and Terminal Services (MATS) team to be based in Grays, Essex. Could it be you?

GAC UK employs over 300 experts across more than 25 offices covering all of the UK, Ireland and Gibraltar. We deliver a wide range of integrated shipping, logistics and marine services to the energy and shipping industries. We also serve specialised sectors like marine leisure, sports and events, automotive and aviation, providing complex and time-critical logistics solutions. We apply the highest standard of customer services to everything we do and aim to be industry leaders within all the sectors we serve.

The Key Responsibilities Are

• Oversee daily operations, delegating tasks and managing priorities to ensure efficient delivery of service
• Manage staffing levels through effective rostering and workforce planning to meet operational demands
• Train and develop team members to deliver high performance and meet operational objectives
• Complete site training to enable operational cover when required
• Maintain safe and compliant operations through completion of audits, competency checks and risk assessments
• Act as a key customer contact and contribute to business development activities to expand customer base
  
  

Job Requirements

The ideal candidate will have:

• Minimum of 3 years service within Marine and Terminal Services related work
• OOW and STCW qualifications are desirable but not essential
• NEBOSH or IOSH Managing Safely and Appointed Person certification is desirable
• Proficient in Microsoft Office Applications
• Demonstrates the ability to adapt to changing environments and effectively prioritise workload
• Excellent Written and Verbal Communication Skills
• Proven ability to lead and work effectively as part of a team
  
  

The Package

Benefits

GAC gives you the opportunity to work for an employer who is committed to offering all our staff an enjoyable and rewarding career, with significant training and development prospects. In addition, you will receive a variety of benefits including:

• 38 days’ annual leave per year (inclusive of bank holidays) plus a day off on your birthday
• Access to Vitality at Work Scheme
• Company pension
• Life assurance
• Eyecare scheme
• Employee assistance programme
• Enhanced maternity and paternity benefits
• Retail discounts scheme
  
  

In 2021, we launched our ten-year sustainability programme – MARS30. We are committed to “growing long term customer relationships across multiple products, whilst significantly reducing our environmental impact, improving the well-being of our people, and influencing our stakeholders to do the same.” We will accomplish our by mission by completing objectives aligned with the United Nations Sustainable Development Goals (SDGs).

At GAC UK, who you are is just as important as what you do. The GAC Spirit reflects our culture across the company, emphasising loyalty and understanding between management and staff. We recognise that people’s lives extend far beyond their jobs. By promoting a healthy combination of work and play we achieve a happier workforce, delivering service excellence. We have a team of Mental Health First Aiders across the UK and a Wellbeing Working Group who meet monthly and regularly launch new internal wellbeing initiatives.

We’re passionate about diversity and inclusion, and we received Maritime UK Diversity in Maritime Charter Status in 2021, reflecting our commitment to taking real steps to improve diversity in our organisation.

In January 2026, Campaign Against Living Miserably (CALM) became our official Charity of the Year. Throughout the year, we will be raising funds to support CALM’s life‑saving suicide prevention helpline.

If you think you have what it takes to become part of the GAC UK team, we look forward to receiving your application.