Operational Manager of the Sefton Training Hub - #144540

• Salary: £35,100 to £47,200 a year Dependant on experience
• Contract: Fixed term
• Duration: 9 months
• Working pattern: Full Time at our main office in Southport

Apply here: https://www.jobs.nhs.uk/candidate/jobadvert/B0192-25-0006

Job summary

We are looking to recruit an Operational Manager on a 9-month fixed term contract, working Monday to Friday at our main office in Southport.

The suitable candidate should have the necessary skills to provide leadership to the current clinical and administrative team and work with Cheshire and Merseyside Training Hub on agreed training objectives and reporting mechanisms.

The post holder will also need to have a sound understanding of the primary care workforce and its educational needs, including both the development of the existing primary care workforce and development of training for new roles within primary care.

The post holder will work closely with colleagues in individual GP practices and with the Primary Care Network (PCN) to analyse current provision, to identify training needs and to determine the requirement for future roles. They will also develop systems to monitor effectiveness and will provide strategies for improvement.

The role would suit a highly motivated and innovative individual with an ability to influence, engage and to challenge with integrity and credibility. We are looking for a candidate with excellent organisational and leadership skills who can support the Sefton Training Hub to achieve its full potential and secure sustainability for the future.

Please contact Louise Sproat on [email protected] for any information regarding the role. The vacancy may close early if there are a high number of applications.

Main duties of the job

Health Education England (HEE), now NHS England, awarded Training Hubs a contract in April 2022; to deliver, co-ordinate and lead high level education and training to primary and community care across the Integrated Care Systems (ICS) footprint. As set out in HEE's Operational Guidance document, Training Hubs:

• Have a key role in understanding, influencing, supporting, and leading educational interventions around population health needs and health inequalities in their area to address these.
• Provide advice on workforce planning and training needs analysis, to help find which roles best meet the needs of the population. For example, actively supporting workforce planning by understanding population health needs and the training needs required to support new care pathways.
• Help new staff, appointed through the Additional Roles Reimbursement Scheme (ARRS) scheme, embed into roles, for example supporting the roll out of the First Contact Practitioner (FCP) programme.
• Facilitate and/or deliver opportunities for Continuing Professional Development (CPD) programmes, based on scoping CPD requirements across Primary Care Networks (PCNs)
• Provide career support at all stages for all primary care workforce.
• Develop and help to keep staff through retention programmes, for example mentoring, and preceptorships.
• Support practices and PCNs, who are looking to become learning environments, to increase the number of placements for a variety of trainees and students.

About us

Southport and Formby Health Ltd is a local GP Federation, that specialises in the provision of primary care clinical and support services. Our main focus is supporting primary care services and helping to develop and grow the workforce of the Primary Care Networks (PCN) we serve. In line with our vision and values, Southport and Formby Health Ltd holds the NHS contract to provide the Sefton Training Hub.

Sefton Training Hub is made up of a small group of local experienced clinicians and administrators, who will work with local primary care providers, Primary Care Networks, other Training Hubs across Cheshire and Merseyside and Higher Educational Institutes to help address local training need, organising and supporting training placements, facilitating learning sets and preceptorships, and encouraging career progression.

'Across our Primary Care Networks (PCNs), the Training Hub is your go to place for any information about primary care workforce, education and development. They work to address local needs by embedding PCN educators, quality assuring learning environments and supporting practices and PCNs with workforce planning. We are looking forward to welcoming an Operational Manager as a new team member to help grow the training hub further within our PCN.' - Dr Lindsay McClelland

Sefton Training Hub is one of the services offered by Southport and Formby Health please learn more about us using the attached website link.

We look forward to receiving your application!

Job description

Job responsibilities

The duties and responsibilities of the Operational Manager are set out, but not limited to the following:

• Work closely with the clinical leads to establish, enhance, and expand clinical learning environments though the core functions of training hubs by carrying out the following;

o The development and expansion of capacity of high-quality learning placements at undergraduate and postgraduate levels, including provision, training, and development of faculty of multi-professional educators.

o Supporting better understanding of workforce planning needs and their realisation across the ICS and at primary care network level, across health and social care.

o Supporting the development and realisation of educational programmes to develop the primary/ community care workforce at scale to address identified population health needs or support service re-design and delivery of integrated care.

o Further development and expansion of placement capacity to create innovative and high-quality clinical placements for all learners to meet the workforce needs of the place in line with the Long-Term Plan: thus, maximising the effective use of educational resources across the network.

o In addition to the continuation of the role in supporting understanding of workforce planning, assisting in the co-ordination and realisation of the health and social care workforce across the ICS system.

o Support recruitment of the primary care workforce.

o Enable, support, and embed new roles within primary care.

o Supporting the retention of the primary care workforce across all key transitions including promoting primary care as an employment destination to students, through schools and higher education institutions.

o Enable both workforce planning intentions and placement co-ordination through the active management of clinical placement tariffs moving towards place-based tariffs.

• Interpret and apply operational guidance to provide effective delivery of the Training Hub
• Network with stakeholders and relevant organisations to provide effective communication and analysis to enable development.
• Use planning and reporting templates to feed local workforce plans into Health Education England and Higher Education Institutions.
• Present findings to stakeholders, peers, and decision makers
• Evaluate effectiveness of interventions
• Maintain high quality training placements in Sefton.
• Evaluate feedback from placement areas and ensure quality assurance.
• Be the first point of contact for complaints and provide complaint resolution.
• With support from the HR Manager, line manage a small team of administrators/leads.
• Develop standardised policies and procedures.
• Facilitate payment to general practices, having oversight of the Sefton Training Hub finances.

Person Specification

Qualifications

Essential

• Good standard of education (degree level or equivalent appropriate experience)
• Evidence of continuing professional development

Experience

Essential

• Experience of working in the NHS
• Experience in planning work and organising multiple duties

Desirable

• Experience of working in primary care
• High level of project management experience including
• experience of working in a complex environment

Skills and Personal qualities

Essential

• Excellent communication and interpersonal skills
• Experience of people management and the skills required to effectively lead a team
• Effective planning & organising skills
• Problem solving & analytical skills
• Effective time management and ability to prioritise
• Ability to to exercise judgement when presented with complex problems ensuring the implications of any decisions are thoroughly considered
• Ability to work autonomously and as part of a team
• Excellent/succinct writing skills
• Strong IT skills and competent user of MS Office and web based database/CRM systems
• Polite and confident
• Flexible and cooperative
• Able to build relationships and gain respect and confidence of others
• Motivated with a growth mind-set
• High levels of integrity and loyalty
• Disclosure Barring Service (DBS) check

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Southport and Formby Health (GP Federation)

Address

Southport & Formby Health Ltd

Wight Moss Way

Southport

Merseyside

PR8 4HQ

• Medical Practices