Operational Controller - #151863

Title: Operational Controller

Requisition ID: 7347

Your New Role

We are excited to offer a fantastic opportunity for a Permanent Operational Controller to join our dynamic Staffordshire Account in Stafford. This role will be carried out onsite at 1 Tipping Street, Stafford, ST16 2DH. This position offers a competitive salary and overtime.

The standard weekly hours are 37.5hours per week - Monday to Friday.

As an Operational Controller at Amey, your primary objective is to effectively plan and manage work for multiple gangs daily, adhering to procedures outlined by the Highways Industry Standards and embodying Amey's Core Values to ensure customer satisfaction.

What You’ll Do

• Approval of draft resource programme; manage daily gang activities ensuring compliance with timescales, SLAs, and contracts.
• Coordinate with supervisors on-site and review suspended/rejected jobs on the Works Management system.
• Perform Level 1 reviews for quality and accuracy of completed jobs; produce daily/weekly activity reports.
• Schedule emergency works and less than 24-hour jobs for the current day, update supervisors on performance.
• Review programme quality with pre-works coordinator and inform clients of planned work activities.
• Liaise with emergency services as necessary; ensure daily performance targets are met through communication with relevant parties.
• Improve service levels continuously; maximize productivity by reducing waste of time, materials, and operational costs.
  
  

Why Join Us?

At Amey, We Don’t Just Offer Jobs, We Offer Opportunities To Build Fulfilling Careers. As One Of The Top 1% Of Employers Recognised By Investors In People, We Are Committed To Your Professional Growth And Wellbeing. Here’s What You Can Expect When You Join Our Team

Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions.

Career Growth: Propel your career with clear, dynamic advancement opportunities to different roles or areas of the business.

Training Opportunities: Unlock your potential with comprehensive training, including fully funded CPC qualification, tailored to your growth.

Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, Women@Amey, and Multicultural Leadership programs.

Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind.

Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge.

Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships.

Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.

Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects.

What You’ll Bring

• Experience in planning and coordination roles.
• Proficient in MS Packages
  
  

If you’re ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change.

Application Guidance

At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine.

As a Disability Confident leader, we’re proud to offer applicants with a disability an interview if they meet the minimum requirements for the role.

If you have any questions or need any adjustments during the recruitment process, don’t hesitate to reach out to Kayla. Caruth our recruiter for this role, at [email protected]