Office Services Team Lead - #193320

Office Operations Team Lead

Join us and make a difference - lead the way in delivering outstanding office operations and service excellence.

About Herrington Carmichael

Herrington Carmichael LLP isn't your average law firm. We're an award‑winning, Legal 500 ranked team known for our commitment to growth, fostering strong relationships, and our ambitious approach to providing full‑service legal guidance for businesses, families, and individuals. We value collaboration and strive for excellence in everything we do.

The Opportunity

We’re looking for a proactive and highly organised Office Services Team Lead to ensure the smooth running of our office and front‑of‑house functions. In this pivotal role, you’ll lead our Office Assistants and Reception team, ensuring our clients and colleagues receive a first‑class experience every day.

As the driving force behind our office operations, you will coordinate services, manage facilities, and champion exceptional standards across client service, events, hospitality and health & safety. This is a hands‑on leadership role ideal for someone who enjoys variety, takes pride in delivering excellence, and thrives in a busy professional environment.

What you’ll be doing

• Leading and supporting the Office Assistants and Reception team, ensuring high performance, professional development, and a positive working culture.
• Overseeing front‑of‑house operations, ensuring all client meeting rooms and communal areas are presented impeccably at all times.
• Coordinating client hospitality, internal events, and meeting catering, delivering a polished and seamless service experience.
• Managing procurement of office supplies, consumables, furniture, and services, ensuring value for money and smooth day‑to‑day operations.
• Taking responsibility for building safety and compliance, including first aid, fire safety processes, policy reviews, and planned maintenance.
• Liaising with contractors on cleaning, facilities issues, repairs, and ongoing maintenance, ensuring minimal disruption to staff.
• Supporting desk planning, office moves, and space optimisation in collaboration with the Resourcing and IT teams.
• Ensuring all office operations align with firm standards, data protection requirements, and professional regulations.

If you’re someone who leads by example, prides yourself on exceptional service, and enjoys balancing operational and people‑focused responsibilities, we’d love to hear from you.

The Perks

• Competitive salary based on experience
• Support Staff Bonus
• Free car parking for your convenience
• Comprehensive benefits package including a pension, enhanced maternity and paternity pay, 25 days’ holiday plus an additional day for Christmas closure, and Perkbox benefits
• The opportunity to learn and grow within a supportive and dynamic team

Ready to Make a Difference?

We're looking for someone who is passionate about providing exceptional service, excited to be part of a winning team, and who embraces our core values of Growth, Relationships, Ambition, Collaboration, and Excellence.

If that sounds like you, please apply via our website!