Office Administrator - #144320

About the Role

The primary function of this role is to keep offices running smoothly on a day-to-day basis by carrying out a range of administrative, office management and business operational support tasks. May also be involved in a range of activities, including leading on health and safety, supporting cross-function administration, to assisting with HR activities from time-to-time.

Part-time and full time applications welcome to apply.

Job responsibilities include, but are not limited to:

General administration

• Dealing with ad-hoc office correspondence and queries
• Managing databases and company suppliers in terms of renewals (e.g. vendor management)
• Managing the office meeting room bookings, and preparing the meeting rooms for external visitors
• Organising internal and external company events or activities; leading on, or partnering with Sales, HR or Marketing where appropriate
• Booking transport & accommodation, where necessary
• Supporting with executive administration as necessary

Office management for all QML sites

• Maintaining office supplies, equipment and provision; including refreshments, ordering equipment as necessary for new starters and existing employees; updating the asset management list
• Ensuring the office remains clean and tidy
• Managing any external contractors, including cleaners, builders building management, where appropriate
• Working with IT to ensure our staff have correct IT and desk equipment set ups

Health & Safety

• Maintaining all H&S provisions required on all sites
• Ensuring that necessary risk assessments take place, and actions followed up on, in partnership with HR where appropriate
• Ensuring that health and safety policies are up to date
• Arranging H&S training & maintaining records, managing H&S volunteers accordingly

New Starter Orientation for Office & IT needs

• Ordering new stater IT & workstation equipment, in partnership with IT department
• Orientating new starters on day 1 when they first arrive, providing an office induction & supporting with IT set up

Supporting other department with reasonable administrative tasks, only where capacity to support exists, including but not limited to;

• Recruitment administration
• Learning, Development & Training administration
• Internal Communications and Engagement

What we’re looking for

Skills and Competencies

Essential

• Strong Organizational skills
• Strong Communication skills (verbal and written)
• Strong Attention to detail
• Confidentiality and discretion
• Interpersonal skills
• Time management skills
• Problem-solving abilities
• Negotiation and relationship-building skills
• Adaptability

Desirable

• Health and safety knowledge
• Initiative and leadership abilities
• Vendor management
• Asset management
• Training and development skills
• Basic accounting skills

Qualifications and Experience

Essential

• Bachelor’s degree in business administration, communications, or a related field; or equivalent work experience
• Experience with office software (e.g., Microsoft Office Suite, project tracking systems like Monday.com or Jira)
• Experience in health and safety management
• Experience managing an office or similar, ideally 1-3 years
• Experience in administration, ideally 1-3 years

Desirable

• Experience in leadership, purchasing, planning, coordinating, or contract administration
• Experience in event planning and management
• Experience in budgeting and financial planning

Personal Attributes & Disposition

Customer-Centric Mindset

• Demonstrates a strong commitment to understanding and meeting customer needs.
• Proactively seeks customer feedback to improve services and products.
• Prioritizes customer satisfaction in all decision-making processes.

Inclusivity and Respect

• Values diversity and actively promotes an inclusive work environment.
• Treats all colleagues with respect and openness.
• Encourages collaboration and values different perspectives.
• Values open, honest, and transparent communication.

Data-Driven and Risk-Focused

• Utilizes data to inform decisions and improve processes.
• Adheres to established procedures and guidelines.
• Maintains a strong focus on risk management and mitigation.

Innovative and Bold Decision-Making

• Embraces new technologies and innovative solutions.
• Demonstrates a willingness to take calculated risks.
• Continuously seeks opportunities for growth and improvement.

Why Join Us?

• Company Bonus Scheme: Up to 10% in line with our policies, rewarding your hard work and dedication.
• Life Insurance: Coverage up to 4x your salary for peace of mind.
• Vitality Private Medical Insurance: Comprehensive coverage for you and your family.
• Hybrid Working: Enjoy the flexibility of working from home 3 days a week, with additional/alternative flexible arrangements considered upon request.
• Generous Paid Leave: 23 days annual leave, 8 statutory holidays, plus 2 additional paid leave days over the Christmas period.
• Pension Scheme: Competitive contributions to secure your future.
• Fantastic Company Culture: We pride ourselves on our inclusive and supportive environment, reflected in our amazing team.
• Wellbeing Support: Access to resources and programs to support your mental and physical health.
• Professional Development: Opportunities for training and growth to help you advance your career.
• Career Progression: Clear pathways for advancement, with achievements recognized and celebrated.

About Us

At Quantum Mortgages Limited (QML), we are dedicated to revolutionizing the mortgage industry with innovative solutions and exceptional customer service. Established with a vision to simplify the mortgage process, we have grown into a trusted name in the financial sector.

Our mission is to offer personalized mortgage solutions that cater to the unique needs of each client, ensuring a smooth and supportive journey from application to approval.

What Sets Us Apart

• Recognized Excellence: Recently recognized by Mortgage Introducer magazine as the overall top mortgage employer of 2023 and Buy to Let Lender of the Year.
• Specialist Lender: We specialize in providing finance to professional landlords who are underserved by high street lenders and even many existing specialist lenders.
• Personalized Service: We offer customized mortgage solutions tailored to individual needs, ensuring our clients receive the best possible support.

Join us at Quantum Mortgages Limited and be a part of a team that is shaping the future of the mortgage industry. Together, we can achieve great things.