Navy Command, Business Support Officer - #140015

Kentigern House, Glasgow G2 8EX and Navy Command Head Quarters, Portsmouth, PO2 8BY

Job Summary

Navy Command Headquarters (NCHQ) is the nerve centre of the Naval Service. It supports operations around the globe and provides the ships, people, aircraft and equipment to deliver the UK’s defence policy.

In Navy Command, our civil servants work alongside their military colleagues in jobs that matter; jobs which often have a direct impact on the quality of the operational capabilities we deliver. Roles can offer great job satisfaction and there are many opportunities to develop and progress both within the Ministry of Defence and across the wider Civil Service.

The Submarine Directorate in Navy Command is responsible for all submarine in service capability and availability, including oversight of the Submarine Flotilla and Clyde Naval Base.

The Clyde Capital Works Programmes comprise new build facilities and refurbishment to support current and future operations on His Majesty's Naval Base Clyde. This includes Government Major Programmes & Projects. This is an exciting time to join the team, the delivery environment is both challenging and rewarding.

As Business Support Officer, you will be at the centre of Clyde Capital Programme supporting its senior leaders and their staff. This is a challenging and rewarding role that requires drive, energy, and initiative plus the ability to communicate effectively across various military ranks and civilian grades. You will need to develop and maintain effective working relationships with team members and other stakeholders across the Ministry of Defence.

The role would suit an individual with strong communication and organisational skills. The post holder will need to be proficient in Microsoft 365 applications.

The Submarine Directorate is refreshing the operating model. It is likely therefore that the responsibilities of the business management team will evolve.

This position is advertised at 37 hours per week.

Job Description

As Clyde Capital Programmes, Business Support Officer you will undertake the following activities:

• Support delivery of short term, small, scale projects such as the introduction of Op Model work, secure programme requirements for corporate provision of facilities – e.g. desk allocation/ IT/equipment
• Monitor and manage mandatory training ensuring all staff are up to date in accordance with policy.
• Provide secretariat support for in house meetings if required.
• Manage Clyde Capital Programmes Travel and Subsistence Budget
• Support the efficient provision of logistical and administrative arrangements, including travel and accommodation, hospitality, meetings/conferences, and the onboarding/offboarding of personnel.
• Monitor and manage various business management trackers ensuring these are kept up to date.
• Coordinate Clyde Capital Programme rewards, commendations and honours process to recognise and incentivise the workforce's contributions and achievements.
• Help the resource team with paying/obtaining external training requirements
• Draft and disseminate internal business support communications to Navy Command staff.
• Ad-Hoc applications (Eye tests, Professional Subscriptions, Overtime)
• Ad-Hoc reimbursements of expenditure.
• Conduct the Clyde Capital Programmes Business Continuity Plan and conduct routine Business Impact Analysis as directed by NCHQ.
• To hold an EPC for the AOR and a CP&F account to order and pay for required items, following the strict policies that come with these.
  
  

As Clyde Capital Programmes, Business Support Officer you will undertake the following activities:

• Support delivery of short term, small, scale projects such as the introduction of Op Model work, secure programme requirements for corporate provision of facilities – e.g. desk allocation/ IT/equipment
• Monitor and manage mandatory training ensuring all staff are up to date in accordance with policy.
• Provide secretariat support for in house meetings if required.
• Manage Clyde Capital Programmes Travel and Subsistence Budget
• Support the efficient provision of logistical and administrative arrangements, including travel and accommodation, hospitality, meetings/conferences, and the onboarding/offboarding of personnel.
• Monitor and manage various business management trackers ensuring these are kept up to date.
• Coordinate Clyde Capital Programme rewards, commendations and honours process to recognise and incentivise the workforce's contributions and achievements.
• Help the resource team with paying/obtaining external training requirements
• Draft and disseminate internal business support communications to Navy Command staff.
• Ad-Hoc applications (Eye tests, Professional Subscriptions, Overtime)
• Ad-Hoc reimbursements of expenditure.
• Conduct the Clyde Capital Programmes Business Continuity Plan and conduct routine Business Impact Analysis as directed by NCHQ.
• To hold an EPC for the AOR and a CP&F account to order and pay for required items, following the strict policies that come with these.
  
  

Person specification

Essential Experience

• Excellent organisational and task management skills, with attention to detail.
• Pro-active and proficient in prioritising own workload with minimal supervision, and keeping one step ahead.
• Highly resilient with a “can do” attitude to resolving issues. Grip tasks quickly and can establish effective systems and processes.
• Able to work independently applying skills and knowledge developed in role.
• Professional and confident engaging with senior colleagues and staff at all levels.
• Strong written and oral communication skills.
• Able to prepare, maintain and deliver accurate information to internal audience.
• Good basic numeracy skills.
• Team player, able to work flexibly across the team when needed.
• Proficient with Microsoft Office tools.
• Must be willing to complete financial skills certificate and CP&F training within the first 6 months, if not already completed.
• Must be willing to be an EPC holder for Clyde Capital Programmes.
  
  

Desirable Experience

• Experience of delivering business or corporate management activities.
• Experience operating working with a mixed workforce (civilian, military or operational, contractors)
  
  

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Managing a Quality Service
• Making Effective Decisions
• Working Together
  
  

Alongside your salary of £36,530, Ministry of Defence contributes £10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
  
  

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates can apply online via the Civil Service Jobs website by completing the application form before the deadline shown. Apply using the Civil Service Jobs apply button, filling in all required details in all sections. Using the Success Profiles link for information on format and style, ensure you provide evidence for all Behaviours and Experience sections requested in the appropriate competency style.  

Sift Stage 

Candidates will be required to complete an online CV template to include job history, full details of education and qualifications. Please also include any relevant responsibilities and achievements.

Candidates will be required to complete a Statement of Suitability/Personal Statement of no more 500 words, providing details relevant to the essential and desirable experience in the job advert. 

The requirements for the role have been bench marked and these will be used to sift all candidates, with those meeting the minimum requirements invited to interview.  

Feedback will only be provided if you selected for an interview. 

Interview Stage

At interview, you will be assessed against the following Success Profiles Behaviours:

• Leadership
• Managing a Quality Service
• Making Effective Decisions
• Working Together
  
  

Further Information

Candidates who are found to meet an acceptable standard at interview but are not successful in one of the advertised posts may be considered for similar roles within the Business Unit.

You will also be expected to achieve Security Check clearance for this role

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [email protected] .

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : [email protected]
• Email : [email protected]
  
  

Recruitment team

• Email : [email protected]
  
  

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [email protected].