National Account Manager - #146066

Position Summary

Why join our team?

Samsung is an amazing place to work full of endless opportunities, exceptional people and an excellent environment. As well as this, Samsung provides the opportunity to be a part of innovation that makes a real difference in the lives of millions of people worldwide. We are looking for exceptional people to join our journey. Throughout our history, we’ve taken on big challenges and we strive to be the very best at what we do. This spirit is the driving strength that has made us a global leader. This sustains our ambition to develop pioneering technologies that push the boundaries of what’s possible. Come and join us as we take on the next big challenges of the future.

This role will report into the Account Director for the team that manages Currys, Argos, Very, Costco and Harvey Norman.

Key to this role is the day to day management, implementing a sales strategy for help ensure Samsung continues to be the number the No.1 Home Appliance brand in the UK (by market share), whilst driving up profitability and average selling price.

Role And Responsibilities

Your key responsibilities

It is the National Account Manager’s role to broaden SEUK’s points of entry into sales channels and increase Samsung’s standing within the account.

The ultimate goal is to significantly grow market share to current business aspiration delivering upside both in terms of volume and value and to maintain leadership for Samsung within the UK consumer electronics market!

• Deliver on set parameters that have been laid out as the strategy for SEUK in such areas as finance, marketing and operations and work to improve operational efficiency in these areas.
• Maintain and grow relationships within the named account(s) at appropriate levels
• Gather sales and market information from the customer.
• Attend weekly cross functional account meetings.
• Play a key role in the construction of the commercial plan for the quarter
• Support weekly sales and supply chain/PSI meetings to raise issues which affect customers and SEUK strategy.
• Attend quarterly account reviews and follow-up actions well within the due date
• Escalation of any business critical issues to the relevant account director or channel director
• Planning & co-ordination of product launch activities within account
• Plan and implement the sales strategy. This will include excellent relationship management, market and product awareness, forecasting and key event planning
• Working within the matrix of the organisation to formulate a robust and commercially viable business plan for the account
• Work with internal and external partners to efficiently handle stock levels and sell out/ sell in against the promotional plan, identifying and develop new opportunities
• Handle financial accrual process which are forecasted accurately so that we can balance our P&L
• Work alongside commercial and trade marketing colleagues to ensure that promotional events are planned in a professional way and ensure that supporting stock and logistics is fully handled as per our CPFR process
• Give and support a JBP with account to ensure potential is recognised, running accurate forecasting & marketing plans to achieve targets and deliver projects
  
  
  

What We Need For This Role

To be successful, you will possess the following skills and attributes:

• Experience of working within a dynamic and fast paced environment, preferably retail or consumer electronics
• Experience of running and developing a large product range
• Excellent partner management experience, with capability to form and maintain relationships with a wide range of internal and external customers and colleagues.
• Strong commercial foresight, with demonstrable ability to match business capability with market opportunities and drive business growth.
• Consistent track record of formulating and implementing effective business plans
• Financially astute, with the ability to understand retail and promotional pricing, margin, and accruals
• Excellent communication skills, both written and verbal and the confidence to present information to an array of audiences.
• Excellent organisational, attention to detail and time management skills.
• Results focused with a target motivated mind set and the capability to increase sales within own account and work as part of a team to drive overall team and company performance.
• Forward-thinking influencing skills, with the ability to handle sophisticated conversations and negotiations
• Strategic in approach, defining growth pillars, tactics and capabilities needed to deliver sustainable long-term growth.
• Ability to develop and identify new opportunities.
• Willing to work flexibly to accommodate the requirements of the role and business.
• Industry knowledge with an understanding of the white goods/ SDA market, products and manufacturing (desirable)
• Dedicated and passionate work ethic
• Good attention to detail and process driven
• Strong communication abilities
  
  
  

Competencies:

• Ambitious and commercial thinking
• Coping with pressure and set backs
• Ability to understand an analyse data from GfK etc
• Presenting and communicating Information
• Delivering results and meeting customer expectations.
  
  
  

What does success look like?

• A real go getter, with challenger mentality who is able to work out the why, the what and the how – been agile along the way
• Been able to harness internal and external objectives to achieve the result required
• High level commercial foresight
• Excellent forecasting ability – working closely with account counterpart to ensure our plan works as planned
• Well-developed creative problem solving skills
• The ability to deliver excellence
• Ability to make this role your own with proactive leadership
  
  
  

Success in the first 6 months will look like:

• Full ownership of account and categories by the end of 6 months
• Full immersion in and understanding of key Samsung processes and systems
• Positive relationships built within the key partners and wider DA community
• Sound understanding of what market dynamics, run rates and what great execution we need to strive for
  
  
  

Success will be measured by:

• Accuracy of forecasts versus promotional plan
• Quality and reliability of reporting
• Meeting monthly revenue and mix targets
  
  
  

The interview process

1st interview with hiring manager and another DA Account Director / Head of Sales (or another NAM)

2nd stage if shortlisted will be presentation format based on set subject to same personnel

3rd stage will be final round, same presentation to DA Head of Sales and DA VP and hiring manager

Skills And Qualifications

Benefits of working at Samsung include

• Hybrid working – 3 days in the office and 2 days at home per week
• Bonus scheme linked to individual, team and company performance
• Car allowance
• Pension contribution
• Three volunteering days each year
• Holiday - 25 days plus bank holidays and an additional day off for your birthday
• Access to discounts on a wide range of Samsung products
• Access to a discount shopping portal
• Partner Colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agency
• Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need
  
  
  

A note on equal opportunities

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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