Manager, Payroll & People Operation EMEA - #190601

Ref#: W178670

Department: Human Resources

City: Watford

State/Province: Hertfordshire

Location: United Kingdom

Company Description Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.


Position Overview You will be responsible for the Payroll & People operations for the following countries, UK, Ireland, Sweden, Norway, Denmark, Netherlands & Belgium, as well as supporting teams across the wider EMEA scope.

You will also be responsible for the day-to-day management of 5 * Payroll Specialist/Senior Specialist, ensuring team remains motivated and has clear development and learning plans
In addition, you will manage benefits administration across the countries in scope, ensuring Payrolls are delivered in a timely and efficient manner.




Essential Duties & Responsibilities

• Ownership of the overall Payroll process within the region
• Management of Payroll team member, including the provision of training & development plans and on-going appraisals
• Support Senior Payroll Director in managing payroll and benefit provider vendor relationships
• Prepare data analytic reports and dashboards on key performance indicators
• Manage, update and communicate Payroll service level agreements
• Produce and update policies and communication materials
• Monitor and ensure Company's ongoing compliance, complex statutory and regulatory landscape are being met across Payroll
• Engaging with business leaders and stakeholders, such as HR, Tax, Legal, Work Force Management, Audit to ensure timely and compliant processing of Payroll
• Responsible for managing the Payroll reconciliation process
• Managing outsourced payroll partner in your region, acting as first point of escalation
• Develop and update end to end payroll process and ensure this is communicated to business partners and stakeholders
• Responsible for providing support to stakeholders in the efficient use of the Payroll self-service system
• Responsibility for the maintenance of Payroll information on the shared drive and Payroll trackers
• Liaison with authorities, regulatory bodies and third-party providers regards audits, benefit queries - Pensions, Healthcare, Insurances, etc.
• Provide ad hoc support and guidance to all members of the HR & Comp & Bens team

Experience, Skills, and Knowledge

• Excellent verbal and written communication skills. Ability to communicate at all levels within the organisation.
• Experienced team leader with a track record for developing teams.
• Excellent organisational skills with the ability to prioritise workloads to meet strict deadlines.
• Strong numeric, analytical, literacy and task management skills
• Organized and systematic in approach to managing high volume of work and queries
• Confidential and able to demonstrate discretion at all times.
• Team Player with strong sense of collaboration with HR colleagues and business stakeholders.

• Experience of using Cloudpay & Workday is advantageous; however, experience of a global computerised payroll system is essential
• Strong MS Outlook, Excel and Word skills are essential
• Flexibility with hours and peak periods of work is essential
• Strong track record in motivating and developing teams
• Must have a keen interest in Payroll & Total Rewards
• Excellent analytical skills, be at ease with figures and able to manage extensive amount of data