Make Up Artist Sales Associate Beauty Concierge (Exchange Square) Full-Time - #59570


Date: 2 weeks ago
City: Manchester
Salary: £11.35 per hour
Contract type: Full time

Job Introduction

As a Sales Associate and Make Up Artist, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.

Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store including the latest products, events and services that only Selfridges can offer.

As a Sales Associate you will:

  • Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs
  • Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services
  • From selling and replenishing stock, organising rails, to hosting, you will be maintaining the highest of retail standards
  • Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
  • Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room
  • Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
  • Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
  • Follow health, safety and security procedures, and play an active role in preventing stock loss
  • Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.

A bit about you:

  • Great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements
  • Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training
  • Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate
  • It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same
  • Problem solving skills. You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer
  • Flexible. Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation
  • An example of our values, a reliable and respected colleague


Salary London £12.45 / hr; Manchester & Birmingham £11.35 / hr
Job Reference selfridges/TP/46/4953
Contract Type Permanent
Closing Date 06 April, 2024
Job Category Retail
Location Manchester, United Kingdom
01 April, 2024

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Cost Manager/Project Quantity Surveyor - Construction

Turner & Townsend, Manchester
1 day ago
At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.Every day we help our major global clients deliver ambitious and highly technical projects, in over 110 offices worldwide.Turner & Townsend has an exciting opportunity for a Cost...

Power Platform Technical Lead

Version 1, Manchester
1 day ago
Version 1 has celebrated over 27 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1.We’ve been awarded:...

Lead Trading Underwriter - Construction

AXA UK, Manchester
1 week ago
About the role AXA UK London have had an exceptional year in terms of growth and profit in 2023. As they continue to build on this momentum and become the brokers choice in London, they are looking for a Lead Underwriter to help them continue to build a Construction Book. This role will provide the opportunity to drive profitable growth,...