Learning and Development Co-ordinator - #189693

DCBL (Direct Collection Bailiffs Ltd)


Date: 3 weeks ago
City: Runcorn
Salary: £30,000 per year
Contract type: Full time
Job Description:

Learning and Development Co-ordinator Job Specification

We have a new and exciting opportunity available for a Learning and Development Co-ordinator to join our award-winning, rapidly expanding organisation. This is a full-time, permanent position based at our head office in Runcorn, Cheshire. In return, you will receive a competitive salary between £30,000 per annum. There is also a benefits package in addition to your salary.

DCB Legal Ltd is a specialist in the provision of legal services relating to Civil and Commercial litigation, debt recovery, property, and High Court Enforcement disputes. We are not a full legal service provider, instead, we focus on providing a contemporary no fuss, bespoke legal service in our specialist field of debt recovery and litigation.

Our client retention rate, coupled with recommendations and referrals, provides a solid foundation for organic growth. Working alongside our sister company DCBL, we have created an end-to-end possession, debt recovery and litigation service, which is second to none.

About The Role

As a Learning and Development Co-ordinator, you will be responsible for creating, updating and implementing training programs that enhance the skills and performance of our new and existing employees. You will play a vital role in fostering a culture of continuous learning and improvement within our organisation. You be at the forefront of ensuring our commitment to excellence.

Benefits you will receive:

  • Salary £30,000 per annum.
  • Hours of work 09:00 - 17:00
  • Monday - Friday schedule (36.5 hours per week)
  • Early finish Fridays
  • Dress Down Fridays
  • 30 days holiday (including Bank Holidays)
  • Employee Assistance Programme
  • Newly refurbished offices
  • Free Mersey Gateway bridge pass
  • Free parking
  • Free tea and coffee facilities
  • Free monthly lunch
  • Company social events
  • Full training provided
  • Career development and progression opportunities
  • Rapidly expanding multi-functional operation

Key Responsibilities as a Learning and Development Co-ordinator:

  • Supporting the Training Lead to develop and deliver comprehensive training programs tailored to the needs of our debt recovery and litigation teams.
  • Creating engaging training materials, including e-learning modules and presentations.
  • Evaluating the effectiveness of training programs and make necessary adjustments.
  • Maintain an accurate training log and skills matrix with a full audit trail.
  • Working collaboratively with the Quality Assurance team to identify skill gaps and provide guidance on improvement opportunities and training needs.
  • Conducting horizon scanning, documenting all industry and regulatory changes that impact the organisation and its training materials.
  • Build collaborative relationships with internal stakeholders to identify departmental training needs.
  • Develop new and existing employee training materials to incorporate regulatory and industry changes and ensure compliance with requirements.

The successful Learning and Development Co-ordinator will have:

  • 3+ years of experience in training and development (desirable)
  • Excellent presentation, communication, and interpersonal skills.
  • Strong organisational skills.
  • Proficiency in MS Office applications.
  • The ability to work effectively as part of a team, as well as independently.

If you have the skills and experience in becoming our Learning and Development Co-ordinator, please click ‘apply’ today! We look forward to hearing from you!

Job Types: Full-time, Permanent

Benefits:

  • Company pension
  • Free parking

Flexible language requirement:

  • English not required

Schedule:

  • Monday to Friday
  • No weekends

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