Learner Services Administrator - #190292
Page Not In Use - Trafford College
Date: 8 hours ago
City: Stretford
Contract type: Intern
Role: Learner Services Administrator
Hours: 36.25 hours per week
Salary: £25,515 - £26,155 FTE (pro rata rate £22,654.38 - £23,222.62)
Pension contribution:15% (FTE)
Location: Stretford Campus
The Trafford and Stockport College Group (TSCG) is seeking an experienced Learner Services Administrator to contribute to our vision of unlocking potential for successful futures.
About The Role
At Trafford & Stockport College Group (TSCG), you belong to a team that’s committed to shaping brilliant futures – for students and colleagues alike. We believe in unlocking the potential that exists in everyone and when you work with us, your individual skills and experiences are valued. You’ll be part of a supportive and friendly community, where everyone brings their own unique perspective and strengths, and where the work you do is appreciated and celebrated.
We’re deeply rooted in our local communities, with strong connections to businesses, industry, and universities. Together, we’re all working toward a shared mission: to elevate skills, create opportunities, shape futures, and transform lives.
TSCG is not just a place to work – it’s a place to belong, to thrive, and to make a difference.
Exceptional Benefits Package
Benefits
At TSCG, we believe in rewarding our team for their dedication and hard work. Our exceptional benefits package is designed to support your well-being, professional growth, and overall job satisfaction while ensuring you are valued every step of the way. Join our team and enjoy a competitive benefits package that includes:
Staff at Trafford & Stockport College Group go above and beyond to ensure that our students get the best possible teaching and support to enable them to reach their ambitions. We expect the very highest standards for all students, and this is evidenced year after year by our achievement and progression outcomes. If you are passionate about championing inclusion, fostering positive employee experiences, and making a difference, we invite you to apply for this exciting opportunity.
TSCG is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to being a Disability Confident Employer, all disabled applicants who meet the minimum requirements of the job, as set out in the job description and person specification, will be guaranteed an interview.
The Trafford & Stockport College Group is committed to safeguarding and promoting the welfare of all learners and expects all staff to share this commitment. Employment at the Trafford & Stockport College Group is subject to an Enhanced DBS (Disclosure & Barring Service) Check via the Disclosure and Barring Service and any post in regulated activity will also be subject to an additional barred list check. The Group will meet the costs associated with this.
Please note that new guidance in Keeping Children Safe in Education 2025 requires us to carry out an online search as part of our due diligence on successful candidates.
The role is open to direct applicants only.
Please note that due to the volume of applications we receive we are unfortunately not able to respond to each applicant. If you have not been called for interview within 3 weeks of the closing date, you should assume that on this occasion your application has been unsuccessful.
** This role may close early please submit your application early to avoid disappointment **
Req115944
Hours: 36.25 hours per week
Salary: £25,515 - £26,155 FTE (pro rata rate £22,654.38 - £23,222.62)
Pension contribution:15% (FTE)
Location: Stretford Campus
The Trafford and Stockport College Group (TSCG) is seeking an experienced Learner Services Administrator to contribute to our vision of unlocking potential for successful futures.
About The Role
- To support the Learner Services department in providing high quality information, advice and guidance for all queries
- To provide confidential administration for learners, parents/carers where appropriate
- To provide administrative support where required to the wider Learner Services team
- You will be passionate about supporting learners in ensuring they have the right advice and access to internal and external services to enable them to become their best selves during their time in college
- You will have strong administrative skills with experience in software such as ProSolution, ProMonitor as well as Microsoft Office and Sharepoint.
- You have strong customer service skills and be able to work with discretion and provide a confidential service where required.
- You will have experience in organising diaries and coordinating events
- You will be a team player who communicates effectively within the team and contribute positively to the busy department, demonstrating resilience and a learner focussed approach to queries and challenges.
At Trafford & Stockport College Group (TSCG), you belong to a team that’s committed to shaping brilliant futures – for students and colleagues alike. We believe in unlocking the potential that exists in everyone and when you work with us, your individual skills and experiences are valued. You’ll be part of a supportive and friendly community, where everyone brings their own unique perspective and strengths, and where the work you do is appreciated and celebrated.
We’re deeply rooted in our local communities, with strong connections to businesses, industry, and universities. Together, we’re all working toward a shared mission: to elevate skills, create opportunities, shape futures, and transform lives.
TSCG is not just a place to work – it’s a place to belong, to thrive, and to make a difference.
Exceptional Benefits Package
Benefits
At TSCG, we believe in rewarding our team for their dedication and hard work. Our exceptional benefits package is designed to support your well-being, professional growth, and overall job satisfaction while ensuring you are valued every step of the way. Join our team and enjoy a competitive benefits package that includes:
- Generous company pension contribution 20.8%
- Onsite Costa Coffee & Subsidies staff canteen
- Employee Assistance Programme that extends the supports to your family members
- Tailored Professional Development plan
- Free onsite Parking
Staff at Trafford & Stockport College Group go above and beyond to ensure that our students get the best possible teaching and support to enable them to reach their ambitions. We expect the very highest standards for all students, and this is evidenced year after year by our achievement and progression outcomes. If you are passionate about championing inclusion, fostering positive employee experiences, and making a difference, we invite you to apply for this exciting opportunity.
TSCG is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to being a Disability Confident Employer, all disabled applicants who meet the minimum requirements of the job, as set out in the job description and person specification, will be guaranteed an interview.
The Trafford & Stockport College Group is committed to safeguarding and promoting the welfare of all learners and expects all staff to share this commitment. Employment at the Trafford & Stockport College Group is subject to an Enhanced DBS (Disclosure & Barring Service) Check via the Disclosure and Barring Service and any post in regulated activity will also be subject to an additional barred list check. The Group will meet the costs associated with this.
Please note that new guidance in Keeping Children Safe in Education 2025 requires us to carry out an online search as part of our due diligence on successful candidates.
The role is open to direct applicants only.
Please note that due to the volume of applications we receive we are unfortunately not able to respond to each applicant. If you have not been called for interview within 3 weeks of the closing date, you should assume that on this occasion your application has been unsuccessful.
** This role may close early please submit your application early to avoid disappointment **
Req115944
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