IT engineer - #67139
Jackson Green Recruitment Limited
Date: 2 weeks ago
City: Glasgow
Contract type: Full time
Field Service IT Hardware Break-Fix Engineer - Field based
£27.5K + company car + fully expensed fuel card + overtime retainer
Client is one of the largest independent IT service & support companies in the UK.
Role Overview
You will be responsible for the completion of hardware break fix service calls and deployments for a wide variety of customers. You’ll be part of a dedicated team of field engineers providing support as designated. Along with assisting at sites on tasks including building, preparing, installing, and configuring IT infrastructure when requested.
Key Responsibilities
To ensure internal and external customers’ requirements are met to the required specification, quality and within agreed SLA’s.
£27.5K + company car + fully expensed fuel card + overtime retainer
Client is one of the largest independent IT service & support companies in the UK.
Role Overview
You will be responsible for the completion of hardware break fix service calls and deployments for a wide variety of customers. You’ll be part of a dedicated team of field engineers providing support as designated. Along with assisting at sites on tasks including building, preparing, installing, and configuring IT infrastructure when requested.
Key Responsibilities
To ensure internal and external customers’ requirements are met to the required specification, quality and within agreed SLA’s.
- Extensive knowledge to investigate, diagnose, troubleshoot, and resolve a wide variety of hardware problems.
- Assemble, configure, and install all hardware platforms.
- Attend technical training and certification programs as required.
- Play a key role as part of an on-call out of hours rota
- Provide support to the Operational team when appropriate.
- Demonstrate a proven working knowledge of printers, laptops, servers, routers and switches hardware.
- Experience in installing, configuring, troubleshooting and supporting a multiplatform of technologies.
- Excellent communicator on all levels
- An adaptable and flexible approach to work and travel is essential.
- Current clean British driving licence
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