IT Back Office Analyst - #67724
Milton Keynes University Hospital NHS Foundation Trust
Date: 1 week ago
City: Milton Keynes
Contract type: Part time
Department: IT
Band 5 - £28,407 - £34, 581 per annum
Hours : 37.5 hours per week, all MKUH roles will be considered for flexible working
We currently have an opening for an IT Back Office Team Analyst to be a part of the Trust’s Back Office team. You will be an integral part of a team that provides technical, configuration and testing support across the full range of the Trust Electronic Patient Record (eCare) to most Trust staff and to external organizations. Support is currently provided via phone, email, and remote tools to assist in the resolution of issues, this may require the identification and resolution of complex problems. There may be occasions when visits to the hospital site are required.
If you are keen to work in a friendly team of like-minded professionals, then please apply now.
Interview date: 03 June 2024
The post holder will provide IT Back Office support services to all staff covering the Trust’s existing Patient Administration (PAS) / Electronic Patient Record (eCARE) system and the mainstream IT systems and technologies deployed around the Hospital campus.
The post holder will require a good understanding of the needs and requirements of the user community together with an in-depth knowledge of the operation and configuration of the Trust’s currently deployed PAS / eCARE system to ensure that it supports the Trust’s business processes and objectives on an on-going basis.
Expertise on the current PAS/eCARE will have been gained through direct experience and attendance on mandatory technical training programs as approved by the software vendor and where applicable the associated NHS governing body.
The post holder will also be required to configure, test, and assist in the deployment of any PAS/eCARE system upgrades that the business needs to implement ensuring that system integrity and availability is not compromised at any time.
In addition, the post holder will require an understanding of the current systems and processes in use throughout the Organisation and be able to support other IT support groups in their use.
In support of these core activities the post holder will be expected to develop and maintain operational procedures and implement system rules and policies to ensure systems continue to always operate effectively.
Benefits
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
For further details / informal visits contact: Name: Amanda Tweeddale Job title: IT Back Office Manager Email address: [email protected]
Band 5 - £28,407 - £34, 581 per annum
Hours : 37.5 hours per week, all MKUH roles will be considered for flexible working
We currently have an opening for an IT Back Office Team Analyst to be a part of the Trust’s Back Office team. You will be an integral part of a team that provides technical, configuration and testing support across the full range of the Trust Electronic Patient Record (eCare) to most Trust staff and to external organizations. Support is currently provided via phone, email, and remote tools to assist in the resolution of issues, this may require the identification and resolution of complex problems. There may be occasions when visits to the hospital site are required.
If you are keen to work in a friendly team of like-minded professionals, then please apply now.
Interview date: 03 June 2024
The post holder will provide IT Back Office support services to all staff covering the Trust’s existing Patient Administration (PAS) / Electronic Patient Record (eCARE) system and the mainstream IT systems and technologies deployed around the Hospital campus.
The post holder will require a good understanding of the needs and requirements of the user community together with an in-depth knowledge of the operation and configuration of the Trust’s currently deployed PAS / eCARE system to ensure that it supports the Trust’s business processes and objectives on an on-going basis.
Expertise on the current PAS/eCARE will have been gained through direct experience and attendance on mandatory technical training programs as approved by the software vendor and where applicable the associated NHS governing body.
The post holder will also be required to configure, test, and assist in the deployment of any PAS/eCARE system upgrades that the business needs to implement ensuring that system integrity and availability is not compromised at any time.
In addition, the post holder will require an understanding of the current systems and processes in use throughout the Organisation and be able to support other IT support groups in their use.
In support of these core activities the post holder will be expected to develop and maintain operational procedures and implement system rules and policies to ensure systems continue to always operate effectively.
Benefits
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free tea and coffee
- Great flexible working opportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
For further details / informal visits contact: Name: Amanda Tweeddale Job title: IT Back Office Manager Email address: [email protected]
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