IT Apprenticeship - #190595

Are you ready to dive into the dynamic world of technology? Join Bishop Chadwick Catholic Education Trust as an IT Apprentice and embark on an exhilarating journey towards a rewarding career in information technology! As part of the team, you'll have the opportunity to learn, grow, and make a tangible impact in the field of education.

They are seeking a motivated and enthusiastic individual to join the team as an IT Apprentice. This role offers a fantastic opportunity for someone with a passion for technology to kick-start their career in the field of information technology while contributing to the educational sector.

At St Aidan’s Catholic Academy they have created an impressive culture of success. They live by their values of Hard Word, Trust and Fairness with a commitment to development. They have supported multiple apprentices across the trust in different schools, offering full support, guidance and development opportunities upon completion of the apprenticeship.

As an IT apprentice, you will be an essential part of the team, responsible for providing IT support for hardware, software and network issues, password resets, user set-ups and more. This will give you the chance to work in a varied role, gaining experience from industry professionals to kick-start your career in IT.

This position is within either schools within the trust, depending which one is closer:

St Wilfrids South Shields – Temple Park Road, South Shields, Tyne & Wear, NE34 0QA

St Anthonys/St Aidans – Sunderland – Thornhill Terrace, Sunderland, SR2 7JN

St Bedes Peterlee – Westway, Peterlee, SR8 1DE

In this role, you’ll work towards your IT Support Technician Level 3 apprenticeship, delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• Provide day-to-day helpdesk support by responding to user inquiries, troubleshooting hardware, software and network issues and documenting solutions
• Work on server management tasks including configuring, installing and maintaining server hardware and software and resolving server related issues
• Perform data central work by managing and maintaining data centre infrastructure, monitoring operations, implementing security measures and conducting data backups
• Serve as an IT Helpdesk resource, assisting users with password resets, account setups and access management
• Fix computers, iPad and G-Suite related issues by diagnosing problems and implementing appropriate solutions

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits:

• £15,392
• 25 days holiday per annum plus bank holidays
• Car mileage allowance for drivers with business insurance
• Monday – Thursday 08:00 – 16:00, Friday 08:00 – 15:30
• Onsite car park
• Good public transport links
• Supportive working environment
• Great progression opportunities

Desired Qualities, Skills and Knowledge:

• Passion for IT
• Ability to communicate
• Ability to work as a team
• Committed to learning
• Experience with hardware such as building a PC
• Grade 4/C in Maths & 5/C in English GCSE

Your Training with Baltic:

This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an IT Support Technician.

Next Steps:

To apply, please submit your CV. If your application is then successful, one of our recruitment consultants will be in touch to discuss your application further.

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

INDIT

Vacancy Information

Newcastle

NE34 0QA

ICT Support Technician - Level 3

£15,392

J-014142