Internal BDM - #146346
Westcon-Comstor

This is an excellent opportunity to join the IT distribution sector and develop a rewarding career in IT sales within a collaborative, flexible environment.
We are seeking a proactive, results-oriented Internal Business Development Manager to drive the success of our sales team. This individual will play a key role in fostering growth, building strategic partnerships and identifying new business opportunities.
ABOUT THE ROLE
Working alongside the Vendor team and Sales functions; both internal and external, you will deliver growth with your knowledge of the Vendor by focusing on business development across the Retention, Development and Acquisition partners.
Success in this role requires self-motivation, a strong drive to excel, and at least two years of experience as an Internal Account Manager or Product Specialist within the IT sector. Enthusiasm and passion for technology are essential, along with the ability to absorb and communicate knowledge effectively. A proactive, energetic approach to identifying and cultivating pipeline opportunities will be highly valued.
We are committed to investing in our people, providing comprehensive training to equip them with the technical expertise, systems, and tools needed to thrive.
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This position is based in Bracknell, Berkshire. Hybrid working - 3 days office/2 days remote
We offer a competitive package and great benefits such as 25 days holiday, BUPA Healthcare and many other incentives.
KEY RESPONSIBILITIES
* Specialist Vendor knowledge
o Keep up to date with specific vendor sales product training
o Understand and communicate Vendor promotions
o Maintain competition and market awareness
o Know the Vendor partner programs to support partner onboarding
o Knowledge of APLAER
* Activity Management
o Identifying opportunities within partners
o Tracking progress made with Partners
o Support promotions Internally and Externally
o Take ownership of the opportunities and partner acceleration
* Sales and Pipeline management
o Capturing Activity, recording follow up of opportunities and marketing programs
o Forecast revenue and margin from selected partner accounts
* Engage with the Vendors, Account Directors and Partner Experience Executives; educating them on the program and progress being made
* Work with marketing on program; both internal and external
* Engage the Pre-sales/Solution Architects to support new business opportunities and partner enablement
* Present the Westcon value proposition to partners
* Enablement - Present specific Vendor proposition to partners
Administrative/Self Development
* Forecasting alongside external BDMs and Vendor specialist
* Prepare for and participate in vendor and sales meetings
* Attend relevant trainings internal and external
* Maintain accurate information in relation to activity
* Attend all required internal and external meetings where required
* Maintain and develop own knowledge of Westcon and the Westcon UK Line card
* Respond to customer's requests promptly in a professional, polite and friendly manner and within the agreed customer SLA
* Obtain and evaluate all relevant information to handle inquiries and complaints in a prioritized manner
* Build and maintain business relationship with the vendor, internal and external customers, ensuring actions are processed promptly and accurately
* Dealing directly with customers either by telephone, electronically or face to face
* Direct requests and unresolved issues to the designated individuals and through the workflow tools
* Keep records of customer interactions, transactions, inquiries, comments, and complaints on Sales View
* Record details of actions taken, using workflow tools
ABOUT YOU
Essential
* Sales/Business Development experience - 2+ year
* A desire to learn about technology offerings with the ability to convey to others in a clear manner
* Effective, open and professional communication style
* Excellent interpersonal skills - written and verbal
* Self-driven and proactive in progressing sales opportunities
* Demonstrates excellent customer service skills with active listening and responsiveness
* Detail oriented with a high degree of accuracy
* Computer literate - proficient in Microsoft Office and Outlook
* A team player who supports and helps their colleagues
Desirable
* Knowledge of the IT Distribution channel
Join a growing global business
Westcon-Comstor is a leading name in IT distribution with US$5.45 billion in global revenues. Our job is to link technology vendors to our distribution partners who resell software and solutions to business and other customers.
This is an exciting time to join our expanding UK and Ireland operation, which serves the EMEA region. We have ambitious plans and huge future potential - you will be ideally placed to grow your career in a dynamic yet supportive culture.
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