HVAC Technical Support Engineer - #136941

Role: Technical Support Engineer

Location: Plymouth, UK

Contract type: Full time, permanent

Carrier Residential & Light Commercial (CRLE), now has an exciting opportunity for a confident, self-starting, engineer to join the technical team in Plymouth, Devon UK. The main goal for the role is to provide technical support for Toshiba branded range of Heat Pump products for our European customers including the UK.

We welcome applications from both experienced HVAC Engineers and post graduate engineers with either an electrical or mechanical background, who live within a commutable distance of Plymouth, Devon.

Responsibilities

• Supporting customers with the Installation and commissioning of heat pumps, including help on selection and commissioning of control devices (BMS).
• Providing pre and post sales technical support to our European and UK customers, covering all Heat pump products (VRF, LC Residential, Air 2 Water)
• Preparing and presenting technical product training to EMEA customers.
• Liaising with internal members as necessary to resolve technical issues.

Requirements

• Practical knowledge and expertise with air source heat pumps or the ability to demonstrate the capability to learn - (graduate engineer: electrical or mechanical degree)
• Ability to interpret and understand current & new legislation and testing documents.
• Ability to communicate at all levels.
• Confidence to work independently as well as part of a team.
• Good working knowledge and understanding of Microsoft office tools i.e. Outlook, Excel, PowerPoint & Word.
• Ability to travel both domestically and internationally.
• Valid UK driving license.

Benefits

• Competitive salary dependant on experience
• Internal training provided.
• 25 days holidays plus bank holidays, plus option to purchase additional days
• Company pension scheme
• Employee scholarship scheme
• Career progression – we love to build and nurture talent from within, therefore we’ll work with you to achieve your long-term career aspirations
• The opportunity to work at a global industry leading organisation.
• Opportunity to shape the future of a high-performing technical team.
• Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources

About us

Carrier is a worldwide leader in the design and manufacture of energy-efficient air conditioning systems. Our products are supplied globally, with a range that encompasses VRF, Split Systems, Air source heat pumps, Air to Water Heat Pump (A2W) systems and controls.