Human Resources and Training Officer - #193259

• Join the UK’s most dynamic collection of hotels and restaurants
  
  

At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always being Quality-Driven. We are looking for talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only can exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.

At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for a Human Resources Officer to support the Human Resources function at our 5 Star Edwardian Manchester Hotel. As our HR & Training Officer, you will support the full host lifecycle, from recruitment and onboarding to development and engagement. You’ll champion our culture, ensure our teams feel valued, and help deliver training that elevates service to the extraordinary.

Overview

• Support day‑to‑day HR operations, ensuring a seamless and supportive host experience
• Coordinate recruitment, onboarding, and induction for all department
• Deliver and support training programmes that enhance skills, service standards, and compliance
• Support L & D Administration for the London properties.
• Maintain accurate HR records and support payroll and reporting
• Be a trusted point of contact for hosts, offering guidance with professionalism and discretion
• Support engagement initiatives that strengthen our culture of excellence
  
  

About You

• Experience in HR or training within hospitality or a similar fast‑paced environment
• Strong communication skills and a passion for people
• A proactive, organised approach with exceptional attention to detail
• Confidence delivering training and supporting managers
• A warm, approachable manner aligned with five‑star service values
  
  

Our Benefits Package

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of our hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development
  
  

Eligibility

• In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.