Health Records Clerk - #49149

East and North Hertfordshire NHS Trust


Date: 1 week ago
City: Stevenage
Salary: £22,383 per year
Contract type: Full time
We are recruiting for a Health Records Clerk who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

An exciting opportunity has arisen for enthusiastic and keen individuals to work in the Health Records Department. Their are multiple roles available within Health Records based at The Lister Hospital, Stevenage as well as our Prep team and Library team within our main hub based in Stevenage.

Working as part of a team, You will be expected to carry out various clerking duties, including answering the phone to enquiries for notes, filing, pulling notes for outpatient clinics, prepping notes within the library setting, providing hospital notes for all types of requests including audit and merging of temporary sets into main hospital notes.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

You may be asked to cover driving duties where you will need to use Trust vehicles to deliver patient records to various sites.

You will also be expected to take part in a weekend rota system as and when required. This may include Bank Holidays.

You will be part of the Health Records Team and are responsible for finding and preparing notes for hospital patients for inpatient and outpatient activities.

You are responsible for ensuring that the notes get to the right place at the right time.

The Health Records Clerks will be able to cross cover in all aspects of the role including, pulling clinics, filing, weeding, destruction, prepping, merging, sending notes for requests from hospital staff groups, and the safe delivery of notes to sites.

You will need to communicate with Queen Elizabeth, Hertford County & Lister Hospital and the main Library sites, hospital staff as well as on occasion carry out duties across site, to ensure that notes are suitably prepared in line with department processes and made available for inpatient and outpatient activities across all sites.

The role can be physically demanding with large areas to cover, standing for long periods and deadlines to meet for deliveries to be sent out. As well as having to manipulate trolleys around the warehouse full of patient notes.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
The Lister Hospital, Stevenage

New Queen Elizabeth II (New QEII), Welwyn Garden City

Hertford County, Hertford

Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

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