Head of Healthcare HMP Woodhill - #133860

Job Overview

The post holder will have responsibility for the management and delivery of health services within the Surrey Prisons Cluster.

The post holder will work with the Regional Operational Manager and Health & Justice Service Directors to ensure that the strategic direction as defined within the service is effectively implemented at operational level.

To lead change management in the implementation of service development strategies.

The post holder will direct, monitor and co-ordinate the work of the healthcare team and be responsible for the delivery, performance and effectiveness of the service.

Through inspirational leadership, the post holder will lead in the development of future plans, standards and systems for secure settings health services. This will be achieved by working collaboratively with the Local Area Commissioner Teams and the Prison Governor and the Prison Leadership Team.

Main duties of the job

• To lead in the planning and development of healthcare within the Prison. The post holder will work with the Prison Governor and the Health & Justice Senior Management within CNWL to manage the delivery of high quality healthcare. This will include informing service specifications and monitoring outcomes and ensuring key performance indicators are monitored and met
• To manage health care services, developing and maintaining effective systems for performance and quality management in response to legislation, national priorities and National Service Frameworks, taking remedial action where necessary. This will include taking action required to improve service delivery and reporting these to the Health & Justice Regional Operational Manager and the Prison Governor
• To monitor and review sub-contracted services and make recommendations regarding changes and improvements to the service level agreements
• To actively promote equality issues in day to day activities and standards of practice across health services within a prison setting
• To ensure a whole systems approach to the delivery of healthcare within a prison setting.
  
  

Working for our organisation

We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.

Providing top quality care depends on our ability to employ the best people. We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.

With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you're at, there's always a place for you at CNWL.

Detailed Job Description And Main Responsibilities

• The post holder will be required to deputise for the Regional Operational Manager where appropriate and contribute to the management of operational requirements.
• The post holder will be responsible for the healthcare budgets and ensure services are delivered according to the commissioned requirements – this will include managing the contracts in place with relevant sub-contracted services.
• To identify and participate in the tendering for new business opportunities.
• To deliver robust financial management in line with Service, Divisional and Trust targets, including the realistic Cost Improvements Programmes (CIP)
• To prepare accurate financial information, in liaison with the Finance Department for inclusion within business cases and bids, as and when they arise.
• As a member of the Senior Management team, contribute to the establishment of new services that meet national and local requirements.
• To ensure staffing levels and skill mix fully and effectively meet the needs of the service, within financial constraints.
• To chair panels (disciplinary, grievances etc) within the service area and elsewhere in CNWL as requested.
• To investigate complaints and liaise with service users/carers
  
  

Person specification

Qualifications

Essential criteria

• Registered Nurse or any other professional qualification
• Substantial years of post registration experience.
• Educated to degree level or above or equivalent.
  
  

Desirable criteria

• Management Qualification
• Evidence of continuing professional development
  
  

Previous Experience

Essential criteria

• Experience of a senior management position within healthcare services
• Proven experience and achievement in managing a multi-disciplinary team including senior managers and clinicians
• Experience of organising and chairing steering groups
• Experience of policy development and strategic planning and clinical governance development, resulting in change management projects/programmes
• Experience of successful inter-agency partnership working
• Ability to negotiate complex contracts with the approval of the Director
• Experience of working within statutory and other regulatory frameworks within which health and social care services operate and translating these at an operational level
• Experience of developing programmes designed to improve user carer involvement
• Experience of managing a diverse workforce
  
  

Desirable criteria

• Ability to negotiate complex contracts with the approval of the Director
• Some experience and understanding of a criminal justice setting
  
  

Skills and Knowledge

Essential criteria

• Encourages rigour and provides critical challenge in determining outcomes; Presents data and conclusions in a logical and defensible way and undertakes robust risk and impact management; seeks others’ views to test own thinking
• Sensitive to complex political and organisational issues; weighs up available information and applies sound and timely judgement; considers consequences, impacts and implications; decisive in times of change, challenge and ambiguity
• Builds rapport through consistent, confident and open communication style; routinely checks for understanding to test receipt of messages; energises, convinces and persuades; encourages honesty of message
• Awareness of, and works collaboratively with key decision makers in area of operation; promotes partnership and collaborative working within teams; demonstrates the ability to seek out and harness the views and contributions of others
• Champions measurable achievement of outcomes; makes best use of diverse talent, capabilities and technologies to achieve optimum results; recognises and recovers under delivery; negotiates the prioritisation of work targets and resources
• Understands external context at national and local level; translates context and purpose to enable teams to see their contribution; encourages teams to consider innovative approaches and review applicability to working environment
• Excellent presentation skills
  
  

Attitudes, aptitudes, personal characteristics

Essential criteria

• Knows own strengths and weaknesses and empowers others to ensure goals are achieved; adopts a ‘can do’ approach
• Demonstrates resilience; recognises the anxieties of others and helps them to manage appropriately
• Has a strong commitment to openness, honesty, inclusiveness and high standards