Head of Engineering - Gamma Integrated Products - #147892

A Bit About Us  

At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we’re expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners. 

We move fast with a start-up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you’ll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. 

Who are we looking for?

Gamma Labs is the Technology Division of Gamma, responsible for the design, build and running of all the IT, Network & Product solutions that underpin Gamma products and operational processes.

Working as a key part of the technology senior management team, the Head of Engineering, Gamma Integrated Products reports to the Group Products Engineering Director and is responsible for the design and build of all Gamma integrated products.

What will you be doing day-to-day?

• Responsibility for designing and building all Gamma integrated products based around the CSG platform and other supplier platforms that the Business chooses to integrate with in the future.
• Leading a development team of :20 people with an overall budget of :£7M with Product Delivery Managers as direct reports.
• Providing the technical direction for the integrated products in alignment with the vision set by the Chief Architect & Engineer.
• Accountable for the delivery of all outputs in line with the product roadmaps for integrated products as defined by the Product Design & Delivery team whilst coordinating the high-level plans for the team and driving delivery
• Working with Product Design & Delivery to champion and drive solution improvements to enhance customer experience
• Working with the Product Owner Managers (POMs) and Product Delivery Managers, build and maintain product release schedules in line with the 12-month product roadmap whilst also staying close to the product backlog to maintain a view of the long-term vision.
• Close involvement during the product discovery and requirements phases to ensure that the requirements that are prioritised can be delivered
• Supporting the Product Delivery Managers for the team and POMs in mapping business requirements into epics and stories and setting the release schedules
• Ensuring that the Chief Architect and Engineer, DevOps team and Solutions Architects are closely involved with the engineering teams during work scoping, planning and development
  
  
  

What You’ll Need

• An experience technical leader who has run multiple engineering squads building software products with direct reports including technical squad leaders and senior engineers
• Experience in agile software delivery with an emphasis on failing fast and changing direction quickly
• Skilled in work breakdown, translating requirements from product teams into epics and stories using agile techniques such as user story mapping
• Analytical thinking around product solutions
• Experience working with product managers and UX designers in defining and refining requirements, user journeys and user interface design
• Knowledge of and experience in developing from prioritised product backlogs and contributing to the prioritisation process
• Excellent stakeholder management skills and confidence to challenge others in an appropriate way
• Ability and capacity to manage a demanding workload, handle conflicting priorities and a proven success rate of delivering high quality products, quickly and at scale
• Experience of working in an agile environment with multi-disciplinary teams
• Experience in using tools such as Confluence, JIRA, Trello, Lucid and Microsoft 365 suite would be an advantage
  
  
  

What do we offer you?  

At Gamma, we believe in work-life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. 

Family matters, too. With enhanced maternity and paternity pay, we’re here to support you as a parent and help you thrive in your career. 

We offer a contributory pension plan to help you save for the years ahead, with Gamma’s contribution varying dependant on yours.  

Your well-being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones. 

We want you to share in our success. That’s why we offer tax-efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma’s growth. 

We’re committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family.. 

And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably.  

A few things to note  

• Unfortunately, we can't offer visa sponsorship or relocation support for this role. 
• This role is hybrid from our Manchester office. 
• If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for!  
• Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply.  
• We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work-life balance and enjoy working here at Gamma.  
• For recruitment agencies – we have a network of fantastic partners that support us in our hiring from time to time. We‘re not looking to increase that network currently, so please don’t send speculative CVs.