FOH Team Member - #196655

Set on the banks of the River Great Ouse, The Embankment Hotel Bedford combines boutique bedrooms, seasonal food, expertly crafted drinks and one of Bedford’s best riverside terraces. Built in 1891 and restored with modern comfort and character, The Embankment has become one of Bedford’s most loved spots for relaxed dining, weekend stays, celebrations and private events.

Position:

Front of House duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member
  
  

Requirements:

• Previous experience working front of house in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and grow with us
  
  

Other information:

We will offer you a great package:

£8.80 - £12.71 p/h + tips

28 days holiday - pro rata depending on hours worked

Company Pension scheme

Retail and beer discounts

Fun culture surrounded by a supportive team

50% off food on shift

Refer a friend Bonus

Employee Assistance programme

Benefits portal

Career development programme

30% dining discount of all managed houses

Great working environment and great prospects!