Finance Assistant - Credit Control - #143373

Team - Credit Control

Working Pattern - Hybrid - 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week.

We have two exciting opportunities available:

• Permanent Position
• 12-Month Fixed-Term Contract (FTC)
  
  

We are happy to discuss flexible working!

Top 3 skills needed for this role:

• Must be computer literate and engaged to learn new systems
• Basic Excel skills and ability to use multiple systems
• Excellent numeracy
  
  

What this role is all about:

To assist in the management of all Health premium debtors, ensuring prompt and appropriate actions are when premiums become due, whilst ensuring all regulatory requirements and company policies and procedures are maintained.

Key Actions

• Ensure all identified debtors are contacted in a timely manner using various communication options available.
• Ensure all cheque, EFT and Credit Card payments are allocated to the applicable plan and any shortfalls or overpayments investigated and resolved.
• Ensure all premium refunds are processed accurately and released to the customer in a timely manner.
• Process manual system adjustments (write-off’s and write-back’s) in a timely and accurate manner, ensuring the delegated authority authorisation levels have been applied correctly where applicable.
• Active involvement in business incentives and initiatives e.g. month free.
• Assist the business with all type’s of account related queries.
• Provide expert support to both internal and external customers in respect of accounts queries, BACS rules and Direct Debit rules.
• Assist with Quality Assurance checking within the Credit Control team.
  
  

So, what’s in it for you?

• Bonus Schemes - A bonus that regularly rewards you for your performance
• A pension of up to 12%- We will match your contributions up to 6% of your salary
• Our award-winning Vitality health insurance - With its own set of rewards and benefits
• Life Assurance - Four times annual salary
  
  

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!

If you are successful in your application and join us at Vitality, this is our promise to you, we will:

• Help you to be the healthiest you’ve ever been.
• Create an environment that embraces you as you are and enables you to be your best self.
• Give you flexibility on how, where and when you work.
• Help you advance your career by playing you to your strengths.
• Give you a voice to help our business grow and make Vitality a great place to be.
• Give you the space to try, fail and learn.
• Provide a healthy balance of challenge and support.
• Recognise and reward you with a competitive salary and amazing benefits.
• Be there for you when you need us.
• Provide opportunities for you to be a force for good in society.
  
  

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.