Facilities Management Works Support Administrator - #144460

Job reference number 325275

Facilities Management Works Support Administrator

£23,809 per annum, potential 6% bonus and 22.5 days annual leave plus bank holidays

Full time, 37.5 hour per week

Permanent

Leeds Mail Centre, Leodis Way, Leeds, LS10 1AZ

With around 1750 properties, Royal Mail’s property estate is one of the largest in Europe. Royal Mails Property and Facilities Solutions is responsible for upgrading and maintaining the safety all of our buildings and provides a support service to the business.

To ensure the high standards are sustained, we have a vacancy for a Facilities Management Works Administrator based within the National Service Centre (NSC) in Leeds.

The role

Working in a fast-paced environment, with demanding timescales, you’ll provide a comprehensive administrative service to the NSC with a focus on delivering order requests within Service Level Agreements and targets.

Duties include updating jobs on various IT systems, monitoring the progression of tasks, processing timesheets for staff, raising purchase orders, ordering hire equipment, using management information for data analysis, producing ID cards for the business, and assisting with H&S and HR paperwork. Additionally, you’ll support several ad-hoc projects requests to include Christmas demand.

You’ll manage inbound/outbound enquires (via phone/email inboxes) in a timely and professional manner, develop effective relationships with internal and external colleagues, ensuring work requests are completed compliantly and on time.

Flexibility is key as you’ll be expected to cover varying tasks as required including annual leave cover and volume demands across other team areas.

Attendance - Monday to Friday, 08:00 – 16:00

About You

You need to demonstrate the following skills and experience on your CV:

• Administrative skills (beneficial).
• Attention to detail and accuracy.
• Good organisation and problem-solving skills.
• Experience of working with Microsoft Office packages to include excel, with excellent keyboard skills.
• A passion for customer service.
• Ability to prioritise workloads and manage multiple tasks.
• Ability to attend the Leeds office 3-5 days a week.
  
  

Location

Leeds Mail Centre. We are operating a hybrid approach to attendance, and you will be required to be in the Leeds office 3 days a week with home/remote working option for the remaining 2 days. All training will be conducted on site in Leeds (full time for the duration of the training). Please note, this hybrid approach may change, subject to business requirements

Leeds Mail Centre is located just off the M1 and has on-site parking for its staff. Its within proximity to the city centre and has a frequent public transport links.

What We Can Offer

Hybrid working (after the training period)

Free onsite parking

Onsite gym and canteen

A supportive team with excellent training and development opportunities within a large Facilities Management function.

Closing Date: Tuesday 3rd June. Please note, this advert may close early if the appropriate number of applications has been reached.

About Us

Royal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 1,7500 sites.

We pride ourselves in working to the highest standards of both technical assurance and customer service. It’s our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week.

Through our core delivery pillars of Real Estate & Value Generation, Property Programmes & Projects, and Workplace Services, Royal Mail Property & Facilities Solutions plays a key role in keeping the mail moving.

Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

#RMG