Facilities & IT Support Assistant - #192677
Citizens Advice
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About the role
Permanent contract
Full time – 37 hours per week
Salary scale – £25,877.80 – £26,551.20 per annum
Closing date – Friday 14.08.2026 at 09:00am
We are recruiting for a Facilities & IT Support Assistant to join our team. This role is mostly a facilities management role, but includes some IT admin support, assisting the IT and Facilities team to respond to staff requests and issues.
For Facilities, this will include tasks such as responding to staff queries and reporting/ coordinating repairs, including tasks such as ensuring compliance with health and safety regulations, conducting routine inspections of doors, alarms or heating systems, or assisting staff with door access requests.
For IT, this will include tasks such as data entry for the IT team, updating volunteer laptops, providing IT equipment for new starters and staff.
You will also make sure the office is fully resourced and maintained, both with IT equipment and facilities such as tea and coffee and maintain an office inventory.
The role can be physically active, and includes moving equipment, boxes and furniture between three floors (although there is a lift, so not up and down stairs) and getting under desks. There is likely to be a considerable amount of bending, stretching and lifting.
The role is structured approximately as 70% Facilities and 30% IT support, but depending on operational priorities there may be periods where you focus exclusively on facilities-related responsibilities and other periods dedicated solely to IT support tasks.
This role is full-time in the office and does not have a hybrid working pattern. We are happy to discuss part-time and flexible working arrangements with prospective applicants
For more information about the role and who we are looking for, please refer our website advert and job pack
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