Executive Lounge Host/Hostess - #151627
Arora Group
Date: 23 hours ago
City: Horley
Contract type: Full time
Salary – £23,920 plus tronc
Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more...
Connected to Gatwick South terminal, Hilton London Gatwick has 821 bedrooms and an exciting selection of restaurants and bars, including a Japanese Steakhouse. The hotel has a fitness centre and 23 meeting rooms that can host large conferences.
A Bit About What You Will Do...
As a Executive Lounge Host/Hostess in our team, you will provide a warm and welcoming service to our guests. They play an integral part in the flow and pace of our Executive Lounge and ensure every guest receives a personalised service and has a memorable time.
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Skills
Fluent in English
Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more...
- Free meals on duty.
- Uniform offered and dry cleaned.
- Complimentary on-site parking is available whilst on duty.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
Connected to Gatwick South terminal, Hilton London Gatwick has 821 bedrooms and an exciting selection of restaurants and bars, including a Japanese Steakhouse. The hotel has a fitness centre and 23 meeting rooms that can host large conferences.
A Bit About What You Will Do...
As a Executive Lounge Host/Hostess in our team, you will provide a warm and welcoming service to our guests. They play an integral part in the flow and pace of our Executive Lounge and ensure every guest receives a personalised service and has a memorable time.
- Greet guests with a warm welcome and seat them at their table with professionalism.
- Ensuring accurate and efficient table assignments.
- Coordinate with the team to ensure a seamless dining experience.
- Answer phone calls and inquiries, providing information and assistance in a helpful and friendly manner.
- Providing high quality service and attention to detail comes naturally to you.
- Excellent communication, organizational and interpersonal skills.
- Very good at multi-tasking and remaining calm under pressure.
- A smart and professional appearance.
- You value being part of a team and supporting your colleagues.
- Most of all, you have an approachable, positive, and proactive manner.
- Experience in a similar role within a 4-star hotel is a significant advantage.
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Skills
Fluent in English
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