Employee Relations Manager - #150445

Location: Huddersfield based with hybrid working, and occasional travel.

At ZIGUP, we believe great people leaders are key to building a thriving workplace. As our Employee Relations Manager, you’ll take the lead in shaping how we support, guide, and empower managers through complex people challenges. You'll be instrumental in creating a fair, consistent, and positive experience for colleagues across the business.

In this influential role within our HR Leadership Team, you will oversee a dedicated team of complex case advisors, providing expert advice on complex people management issues and fostering a culture of continuous improvement. Your strategic insights and proactive approach will be instrumental in enhancing our operational efficiencies and upskilling managers across the organization.

You will lead by example in managing high-volume colleague relations cases, from disciplinary matters to grievance resolutions, ensuring compliance with employment law and promoting best practices. Your ability to navigate sensitive issues with empathy and discretion will define your success in this dynamic role.

Join a collaborative team where your expertise in colleague relations will make a significant impact on our journey towards excellence in people management and employee satisfaction.

Join ZIGUP as an Employee Relations Manager and enjoy some outstanding benefits …

Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include …

Salary - c£50,000 per annum, depending on experience, plus company car/ car allowance.

Annual leave - Start with 24 days, increasing to 26 days with service. Of course, you’ll have public holidays too and an extra day’s leave to celebrate your birthday!

Pension - Employer contributions of 5%.

Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes.

Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.

Motoring Benefits - Take advantage of exclusive employee vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.

Wagestream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.

About you

• You have extensive experience managing high-volume, complex colleague relations casework, including disciplinary, grievance, absence, and performance issues.

• You’ve led and developed a team, delivering a high-quality advisory service that supports and upskills line managers across the business.

• You’re confident coaching and influencing stakeholders at all levels, building strong relationships to drive effective people outcomes.

• You have practical experience handling ACAS conciliations and managing employment tribunal cases, including preparing bundles and supporting hearings.

• You apply sound judgment and discretion when dealing with sensitive or high-risk situations, maintaining professionalism and compliance throughout.

• You have strong attention to detail and ensure all advice, documentation, and casework align with legal requirements and best practice.

• You’ve led or contributed to consultation activity (both individual and collective), and you’re comfortable engaging with trade unions or works councils.

• You bring a continuous improvement mindset, using data and trend analysis to identify areas of risk, influence priorities, and improve processes.

• You’re experienced in implementing policy changes, supporting HR systems (such as case management tools), and building scalable resources for line manager self-service.

About us

ZIGUP is a leading integrated mobility solutions provider. We're trusted by many of the UKs leading insurance and leasing companies, fleet operators, OEMs and blue-chip corporates, delivering a wide array of solutions from vehicle rental and fleet management to accident management, vehicle repairs, service and maintenance.

Our Purpose? Keeping customers moving, smarter.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.