Drinks Excellence Manager (Hybrid 50/50) - #186086

As a Drinks Excellence Manager, you will lead the delivery of outstanding drinks quality and perfect‑serve standards across our managed pub estate, ensuring every guest enjoys a consistently great experience. You’ll work closely with trading, operations, suppliers and training teams to embed quality, capability and innovation at scale.

Company Description

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.

As a Drinks Excellence Manager, you will…

• Own and deliver drinks quality and perfect‑serve standards across all managed pub brands and formats.
• Work cross‑functionally with trading, operations, brand and technical teams to improve customer satisfaction and commercial performance.
• Partner with strategic drinks suppliers to develop quality initiatives, training programmes and engaging incentives.
• Design and deliver structured training, onboarding and refresher content across all beverage categories.
• Use insight, audits and customer feedback to continuously improve drinks quality, consistency and standards.
  
  

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
  
  

Qualifications

What you’ll bring…

• Strong knowledge across beer, wine, spirits, cocktails and non‑alcoholic drinks.
• Experience working in multi‑site hospitality, ideally with a background in bar or pub management.
• A passion for drinks quality, education and creating brilliant customer experiences.
• Strong influencing, stakeholder management and presentation skills, with confidence delivering training.
• Commercial awareness, with the ability to improve quality while supporting profitable sales growth.