Digital Test Manager - #194429

Are you ready to make your mark in the world of Formula 1?

At Formula 1, we are passionate about delivering the world’s greatest sports and entertainment spectacle leaving a positive legacy wherever we race. Innovation has always been at the heart of what we do ever since our first Grand Prix in 1950. Now, more than 75 years on, the sport remains a pioneer, developing technologies that have made a significant impact on society beyond the track.

Everything you see on screen or at an event comes via our passionate and dedicated people. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications there is always a talented team working to maximise the potential of the sport.

Role Overview

We are looking for a Digital Test Manager to join Formula 1's Digital Technology team. Reporting to the Lead Analyst, you will lead and evolve F1 Digital's QA and UAT strategy, governance, tooling and partner management, ensuring digital products are tested consistently, visibly and reliably.

Main Duties And Responsibilities

Test & QA Strategy, Governance and Standards

• Define/maintain the Digital QA strategy and governance model
• Own/evolve the QA Charter, including minimum standards for all external QA partners
• Define/socialise QA & UAT responsibilities
• Define/enforce QA standards, coverage requirements and quality gates

Multi‑Partner Test Management & Quality Oversight

• Own QA relationships with digital partners, setting expectations for coverage, automation, reporting and defect management
• Drive improvements in partner QA maturity and consistency of practice
• Ensure partner QA is substantially complete before UAT handover
• Oversee cross‑product and partner test planning so that risks, dependencies and capacity are visible

Test Tooling & Platforms

Own Testmo as the system of record for formal testing (QA and UAT):

• Define standards, structure and adoption of Testmo across products, programmes, partners and internal teams
• Own the operational model for Shake as a real‑time bug capture tool, ensuring it aligns with the overall test model

Drive consistent, standardised use of Jira for defect management:

• Harmonise boards, workflows, statuses and links between Jira and Testmo
• Collaborate with Delivery Managers on UAT boards and tracking
• Champion the roadmap for test infrastructure and monitoring:
• Synthetic & production monitoring
• Logging & observability patterns, in partnership with DevOps and Architecture

Performance, Non‑Functional and Environment Management

Apply performance testing expertise:

• Define performance and scalability requirements for key products
• Shape performance testing strategy, tooling choices, orchestration and reporting
• Oversee environment strategy and mapping across QA, UAT, Alpha, pre‑prod and production:
• Ensure environment parity, configuration and access with partners
• Support maintenance of environment mapping and dashboards
• Work with Ops and DevOps on deployment and rollback processes, phased roll‑outs, A/B testing and go‑live strategies, ensuring quality gates are defined and enforced at each step

UAT Leadership & Defect Governance

Partner with Delivery Managers, Product and Business to:

• Design and schedule UAT windows with realistic scope and resourcing
• Ensure environments, data and access are UAT‑ready
• Guide UAT test design across scripted, exploratory and negative testing.

Lead defect triage sessions:

• Operate a clear, shared defect lifecycle and prioritisation model
• Ensure consistent decisions on which Testmo findings become Jira tickets and how they are tracked through to closure
• Own UAT reporting and go/no‑go quality input for key releases and events

Leadership, Coaching & Capacity Building

• Provide day‑to‑day leadership, mentorship and coaching to Digital QA contributors (internal and partner)
• Help design clear role definitions and progression paths within Digital QA
• Advocate for realistic QA & UAT resourcing and capacity, raising visibility of constraints
• Influence and evangelise a quality‑first culture across Digital, Marketing, Ops and vendor teams

Measurement & Continuous Improvement

• Define and track quality KPIs (e.g. defect leakage, coverage, UAT outcomes, incident trends)
• Use data to highlight risk areas and prioritise improvements in QA practice and tooling
• Regularly review and refine processes, templates and governance in Confluence and Jira

What Are We Looking For?

Experience

Essential:

• 6-10+ years' experience in digital QA or test management
• Led QA across multi‑channel digital estates e.g. websites, mobile apps, OTT style products
• Operated successfully in multi‑vendor, multi‑partner environments
• A proven track record of building or transforming QA practices, not just operating an existing model
• Hands‑on experience in a Test Manager / QA Manager role with ownership of: test strategy and governance, tooling selection, rollout and usage, and performance / non‑functional testing initiatives
• Strong, practical experience with test management tools and defect trackers (e.g. Testmo, Jira or equivalents), including understanding integrations and workflows
• Experience planning and executing UAT, partnering with business stakeholders and providing go/no-go recommendations

Desirable:

• Experience in media, streaming, live events or large‑scale consumer digital products, ideally in a high‑traffic, high‑visibility context like F1
• Knowledge of common digital platforms/technologies (i.e. iOS/Android/Roku/etc)
• Exposure to testing AI/ML‑powered products or features, including AI‑driven digital experiences
• Experience leading QA in event-driven or peak-demand environments
• Background in test automation strategy (even if execution sits with partners)
• Experience with synthetic & real‑user monitoring tools & observability platforms; and coordinating QA & UAT for large cross‑programme /multi‑region releases

Qualifications

• Degree or equivalent experience in a relevant field (e.g. Comp Sci, Engineering, Info Systems, etc)
• Professional certifications in Software Testing/QA (e.g. ISTQB Advanced, ISEB) or Agile/Scrum (e.g. Scrum Master, Agile Tester)
• Training/certifications in performance testing, cloud platforms, modern web/mobile architectures or observability

Knowledge & Skills

Test Management & Governance

• Designing and implementing QA strategies and governance models across multiple teams and partners.
• Defining and enforcing QA and UAT entry/exit criteria and quality gates.
• Running structured test planning, risk analysis and reporting activities.

Tools & Platforms

• Deep, practical understanding of test management tools (ideally Testmo or similar).
• Strong experience with Jira or equivalent defect tracking tools, including workflows and reporting.
• Familiarity with real‑time bug capture tools (e.g. Shake or similar) and how they integrate into the test process.
• Awareness of monitoring, logging and observability tools and how they support quality.

Performance & Non‑Functional Testing

• Knowledge of performance, scalability, security, accessibility and compatibility testing concepts.
• Ability to define non‑functional requirements and shape appropriate test approaches with partners.

Environments & Release Management

• Understanding of environment strategies (QA, UAT, pre‑prod, prod), parity and data considerations.
• Experience contributing to deployment, rollback, phased roll‑out and A/B testing strategies from a quality perspective.

Stakeholder & Vendor Management

• Strong stakeholder management skills with senior Product, Delivery, Engineering and Business leaders.
• Experience setting and managing expectations with vendor QA teams, including SLAs and quality baselines.
• Confident in leading cross‑functional triage and steering forums.

Analytics & Reporting

• Ability to define and interpret key quality metrics and KPIs, and to use them to drive decisions.
• Comfort presenting test outcomes, UAT results and residual risk in a way that supports go/no‑go decisions.

Personal Qualities

It is essential that you are:

• Strategic and systems‑thinking: able to see across products, partners and environments to design scalable QA/UAT models
• Hands‑on and outcome‑oriented: comfortable working in tools and triage sessions while driving long‑term improvements
• Influential and credible: building trust with senior stakeholders and vendor partners
• Calm under pressure: operating effectively during critical releases, live issues and key F1 events
• Data‑driven: uses metrics and evidence to support decisions and recommend trade‑offs
• Collaborative & inclusive: work openly with partners and internal teams, treating QA and UAT as shared responsibilities
• Structured and organised: brings clarity to complex, multi‑vendor testing environments
• Resilient and persistent: willing to champion standards, governance and change
• Strong communicator: presents complex quality risks and decisions in simple, actionable terms

Why join the force behind the sport?

Joining F1 means becoming part of a team that values innovation, collaboration and personal growth. We offer a dynamic work environment where ideas are heard, and employee contributions truly make an impact. We seek to recruit, develop, and retain the most talented people to play their role in accelerating the future of the sport. As a member of the F1 team, you will be able to access our amazing benefits:

• Private Healthcare scheme
• Dental Care
• 4 x Grand Prix Paddock passes per season
• Enhanced maternity/paternity leave and other family planning policies
• A free staff shuttle service running to and from surrounding trains stations near to Biggin Hill
• Free healthy snacks in our offices & subsidised canteen in Biggin Hill, serving breakfast and lunch
• 25 days annual leave and 8 Bank Holiday days, plus a Christmas period closure
• Opportunities to develop and request training for your role via our in-house Learning and Development team
• Discount on F1 merchandise, F1’s experiences(F1 Arcade & F1 Drive)
• Perkbox benefit portal and more