Desktop Support Engineer - Portsmouth, UK - #141943

Join our team as a Desktop Support Engineer and support enterprise IT operations with hands-on troubleshooting of hardware, software, and network issues. This is a great opportunity for an early career professional to develop your IT career in a dynamic and collaborative environment with exposure to a wide variety of customers, technologies, and projects. And you are looking for a great next move.

Desktop Support Engineer Key Responsibilities

• Install, troubleshoot, and repair desktops, laptops, and peripherals.
• Perform some Smart Hands support for networking hardware.
• Troubleshoot within Windows / iOS / Android OS support, software installations, and security updates.
• Manage basic Active Directory tasks
• Troubleshoot basic network connectivity issues (LAN, WAN, VPN, Wi-Fi).
  
  

What You Need

• Experience: 1-3 years in IT support.
• Technical Skills: Windows OS, networking basics, and Active Directory.
• Certifications: CompTIA A+ (or willingness to obtain), ITIL knowledge is a plus.
• Soft Skills: Strong problem-solving, communication, and teamwork abilities.
  
  

Salary & Benefits

We offer a competitive range based on suitability or experience.

• Life Assurance
• Pension
• Holidays: 20 days, plus 1 day per year of employment up to 25 days
• Eye care voucher
• Perkbox discounts
• ESP Learning: Access to IT certifications like CompTIA, CCNA, ITIL, and Microsoft — with a clear promotional path tied to your learning and development.
  
  

Work Details

• Schedule: Monday to Friday, 9am to 5pm standard business hours.
• Location: Office-based in Portsmouth, UK.
  
  

Why Join Us?

• Career Growth: Expand your IT skills with hands-on enterprise experience and exposure to complex technical support scenarios.
• Diverse Team: Work in a global, innovative environment.
• Impactful Role: Keep businesses running smoothly with your IT expertise.
• Wide Exposure: Gain valuable experience across multiple industries and clients to grow your technical and professional toolkit.
  
  

Who Are We

ESP Global Services, a leading provider of customized IT support solutions to clients across the globe. From delivering seamless day-to-day IT support to managing complex technology projects, we are trusted by global businesses and the aviation industry to meet demanding service levels and security requirements. ESP Global Services is an equal opportunity employer, and we value collaboration, passion, and drive for development. What about you?

Join a team that prioritizes excellence—our ISO 9001 certification reflects our commitment to quality and superior customer service.

Apply today and advance your IT career!