Desktop EUC Support L2 - #151798
Iron Systems, Inc
Date: 9 hours ago
City: Renfrew
Contract type: Full time

Responsibilities
- Diagnoses, troubleshoots, and resolves intermediate to complex problems with computer operating systems and application configurations.
- Performs installation of desktop software products.
- Performs additional application installation and/or configuration as required.
- Provides support and guidance for configuration and installation of computer equipment.
- Completes necessary administrative work to track and demonstrate completion of tasks.
- Participates and communicates effectively with team members.
- Develops and maintains a high level of customer satisfaction and improved customer relations.
- Provides simple and detailed routine service support on products designed with field replacement modules (FRU).
- Develops understanding of computer operating systems and application interaction with computer equipment.
- Performs computer equipment relocation, changes, and/or upgrades.
- Knowledge of Microsoft operating systems and Microsoft desktop products.
- Focused on solving business problems while delivering great customer-centric service
- Demonstrated commitment to quality and performance improvement
- Knowledge of end-client-specific internal procedures and service delivery requirements
- Excellent teamwork skills and ability to work unsupervised
- Excellent analytical and diagnostic abilities
- Strong client communication skills
- Able to communicate in the local language and English.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Production Planning Manager
Terumo Aortic,
Renfrew
3 weeks ago
Terumo Aortic are currently looking to recruit a Production Planning manager to join our team. The Production Planning Manager is responsible for leading the production planning function at the Glasgow manufacturing site, ensuring alignment with global supply strategies. This role manages a team of planners to translate demand plans into efficient, executable production plans using MRP, while balancing service levels,...

Specialist Occupational Therapist - Specialist Children’s Services
NHS Scotland,
Renfrew
4 weeks ago
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and...
