Data Centre Operations - #146892

Job Description

Technical Operator

Grays, Thurrock, Essex, United Kingdom

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Job Description

Technical Operations Specialist

Location Grays SDC01 Data Centre

Are you keen on providing excellent customer service and working with multiple teams to help find solutions to problems? Can you deliver service excellence to our customers within a defined framework? Do you want to make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people like yourself. This is your world and your opportunity to transform it for the better.

Your role

We are looking for a Technical Operations Specialist to join our operations team on 24x7/365 shift pattern working 12hr rotational shifts based in out strategic Data Centre in Grays. Thurrock. Your primary role will involve providing first line Data Centre support for a range of internal, private and public sector customers to help ensure services remain operational and that incidents are managed promptly within a defined process. Your role will involve dealing directly with customers, you will also work closely with other Data Centre teams and Fujitsu Business units to pro-actively safeguard customer services, maintain Data Centre installation standards and the upkeep of configuration management toolsets.

Your Experience

• Good communication skills and to be able to communicate effectively through online toolsets
• Knowledge of Data Centre Infrastructure
• Experience within a process driven environment
• Have an eye for continuous improvement to help enhance Fujitsu’s Data Centre offering
• Pro-active in your approach to work
  
  

Recruitment process

The recruitment process consists of one stage of interviews

We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email [email protected] if you would like to apply through the Disability Confident Interview Scheme.

Achieve together

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.