Customer Services & Supply Chain Coordinator M/F/D - #140999

Position description Job Family / Sub-family

Supply chain - Logistics

Contract type

Temporary agency worker

Contract duration (Months)

12

Job title

Customer Services & Supply Chain Coordinator M/F/D

Position Context:

Seqens Custom Specialties is one of Europe’s largest contract manufacturers. It has two sites on Teesside employing over 180 people and is now one of Europe’s largest providers of custom manufacturing services to blue chip petrochemical and speciality chemical companies as well as to smaller companies with niche applications.

This role is a 12-month contract supporting the efficient running of the Supply Chain function and reports to the Supply Chain Manager.

Main tasks:

Receiving and processing sales orders and close liaison with customers to ensure order is acknowledged and delivered on the requested delivery date

Checking appropriate price lists against customer orders

Preparation of the correct documentation and liaising with the bank as necessary

Checking and obtaining the most economical freight rates for specific delivery destinations, using approved hauliers

Close liaison with hauliers on a daily basis to ensure on-time delivery of customer orders and providing the correct carrier notifications and shipping documents

Preparation of documentation for Exports

Liaising with customs brokers for Import and Export

Ensuring correct details are entered and updated onto the appropriate Movement Database

Liaising with operations personnel on requirements for delivery of raw materials to meet production slots

Inputting and processing purchase orders and close liaison with suppliers and hauliers to co-ordinate deliveries of raw materials to ensure arrival within specific timescale

Preparing month-end reports to customers as required

Supporting and liaising with Commercial Managers

Liaising with outside storage companies for stock movements. Co-ordinating container loading where necessary and ensuring that correct documentation is available at the time of despatch

Supporting the accounts department with regard to credit blocks, queries on invoices, creating return orders and approving costs etc

Logging customer complaints

Maintaining agreed stock levels to reflect the requirements of the business and ensure customer orders can be met

Liaising with operations on stock production and co-ordination of appropriate drumming slots to meet customer requirements

Required skills:

Customer service/supply chain experience in a chemical manufacturing environment would be a distinct advantage

Previous Logistical Experience Preferred

Experience of Import/Export logistics preferred

Experience of Deep sea, Short sea and EU logistics preferred

Excellent organisational and planning skills

Excellent written and verbal communication

Must be able to work to deadlines with minimal supervision

Good attention to detail and accuracy

Excellent I.T. skills

Must be eligible to work in the UK

At Seqens Custom Specialties, we are committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, including but not limited to; race, ethnicity, gender, age, sexual orientation, disability and religion. We encourage all qualified candidates to apply and join us in fostering a culture of respect, openness and inclusion.

Should you have any accessibility requirements that would facilitate your application process, please email [email protected]

Position location Job location

United Kingdom, England, Middlesbrough