Customer Service Advisor - #48880

Brook Street


Date: 2 weeks ago
City: Royal Tunbridge Wells
Contract type: Full time
  • Location:

    Royal Tunbridge Wells

  • Sector:

    Admin & Secretarial, Contact Centre, Customer Service

  • Job type:

    Temporary

  • Salary:

    Up to £13.63 per hour + free parking

  • Contact:

    Charlie Manning

  • Contact email:

    ***********@brookstreet.co.uk

  • Job ref:

    52483_1707324952

  • Published:

    3 minutes ago

  • Duration:

    2 months

  • Expiry date:

    8/03/2024

  • Startdate:

    asap

  • Job Description

    Customer Service Advisor
    Tunbridge Wells, free parking available
    Mon - Fri, x5 days per week, 35 hours per week
    £13.63 ph
    Temporary role for 2 months, with chance of extension
    To start ASAP

    We are recruiting a temporary Customer Service Advisor to work within a well-established company based in Tunbridge Wells.

    This is a full-time temporary role running for 2 months, with chance of extension.
    Their offices are based in Tunbridge Wells with free parking available.

    Duties will include:

    " Being the first point of contact for incoming customer queries via telephone, email and web chat.
    " Delivering advice and solutions where possible to customer queries.
    " Assisting with low level complaints.
    " Escalating more complex issues to other internal departments.
    " Ensuring customer records are maintained and up to date.
    " Liaising with internal departments and external agencies and customers.
    " Ensuring enquiries are responded to within service level deadlines.
    " Delivering excellent customer service.

    If you are interested to learn more about this opportunity, please apply today.

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