Customer Service Adviser - #186700

What You'll Do On a Typical Day

Creating the future – Your tasks in our team:

Temp to Perm role

Responsible for the order Process ensuring equipment is delivered in a timely and accurate manor.

Managing customers’ expectations during the off hire process and project closure phase.

To resolve challenges for customers when orders cannot be fulfilled complete.

Finalisation of projects under guidance of Sales team

Understanding of PERI processes and procedures

Develop good working relationships with Sales, Logistics and AccountsDevelop relationships with customers key personnel

Work Closely with Sales Team to assist and reduce Sales team effort in

managing projects once deliveries have started.

What Your Benefits Will Be

Let’s aim high - The benefits for you:

■ Competitive salary

■ Non contractual annual bonus

■ 20 days annual leave entitlement plus Bank Holidays

■ 5 days annual leave for Christmas shut down

■ Company pension contributions 3% employee + 6% contribution

■ Private Healthcare cover

■ Life Assurance x3 times basic salary

What You'll Need To Be Successful

Stand out from the crowd – What distinguishes you:

■ Experience in customer services with knowledge of data base systems

■ Good knowledge of MS office (essential)

■ Strong administration and customer service skills, with the ability to work calmly in a busy environment

■ Excellent communication and social skills, with a strong work ethic, open and reliable

■ NVQ in Business Administration – desired