Customer Service Administrator - #145105

Customer Service Administrator
Location: Poole
Salary: £26,000 + Company Bonus Scheme
Hours: Full-time | Permanent

Are you an organised and proactive administrator who loves delivering outstanding customer service?
We're recruiting on behalf of a forward-thinking company that supplies premium, high-end products, and they're looking for a Customer Service Administrator to join their close-knit and friendly team.

This is a varied and rewarding role where no two days are the same. You'll play a key part in ensuring the smooth running of the service department - liaising with engineers, handling customer queries, and keeping everything on track behind the scenes.

• Coordinating and communicating with service engineers

• Booking and managing service diaries

• Regularly updating and supporting customers

• Providing accurate service updates and handling queries

• Producing reports and general administrative support
  
  

• Strong organisational and time-management skills

• A high level of attention to detail

• Confident communicator - both written and verbal

• Proficient in Microsoft Word and Excel

• Sage knowledge would be a bonus
  
  

• £26,000 salary + Company Bonus Scheme

• 25 days holiday

• Free on-site parking

• Company pension

• Supportive team and long-term development potential

If you're a confident multitasker with a passion for delivering a brilliant customer experience, we'd love to hear from you.

INDCP