Customer Assistant - Foods - Bridgwater - #49061

Marks and Spencer


Date: 1 week ago
City: Bridgwater
Contract type: Full time

Customer Assistant - Foods - Bridgwater

This is a permanent role for 12 hours

Working Pattern

Week 1

Sunday 07:00 - 11:00
Friday 05:00 - 09:00
Saturday 05:00 - 09:00

Week 2

Sunday 07:00 - 11:00
Friday 05:00 - 09:00
Saturday 05:00 - 09:00

This job role involves early morning starts so we cannot accept applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities 

· Serve our customers efficiently, both on the shop floor and at service points 

· Keep the store clean and tidy, ensuring that our shelves are always stocked with product

· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities 

· Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

· Build expert product knowledge to sell and recommend our products and services 

· We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities 

· High levels of customer service

· Committed to delivering excellent work with great attention to detail 

· Open to and acts upon feedback, asking for this regularly 

· Takes accountability for planning and managing own workload efficiently

· Strong communication skills

· Adaptable to changing situations

· Builds positive relationships by being a good listener

· Good level of digital capability

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Customer Service Team Leader

Paddy Power, Bridgwater
1 week ago
PAY RATE £11/h YOUR ROLE IN THE TEAM?   Paddy's Customer Service Team Leaders are the face of the business! We want people who love talking and getting to know our customers. Staying calm under pressure, you must constantly look for ways to improve yourself and the shop. We are forever pushing and exploring new ways to drive the business to...

Security Officer - Bridgewater - Somerset

Ak9 Security & FM Solutions LTD, Bridgwater
1 week ago
Purpose of Role To provide a safe and secure environment for all staff, contractors and visitors. To provide the highest level of service with nothing being too much trouble at any time day or night with a can do will do attitude at all times. Working as part of the wider team to ensure a high level of security and...

Cannington plant supervisor

Heidelberg Materials AG, Bridgwater
3 weeks ago
ey accountabilities * To liaise with the Order Office, plant staff and Customers and ensure that production of concrete/mortar meets customer's requirements and to give optimum output, quality, and standards in accordance with the Procedures Manual, Working instructions and Technical Instructions * To regularly inspect, carry out and ensure that plant routine maintenance is adhered to and that the cleanliness...