Customer Advisor - #48944

Boots


Date: 2 weeks ago
City: Sheffield
Salary: £10.42 per hour
Contract type: Full time

Summary

Job Reference: 224615BR

Sheffield, High Street

Permanent

20 hours per week

Our application process

The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.

The importance of your role.

This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business – our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great opportunity.

You’ll really get to know our customers and what they’re looking for; it’s everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion.

What you’ll be doing day to day.

Listen to our customers, it’s the first step to providing a great experience and we love how passionate our customers are about our brand.

Put our customers at ease. You’ll get to know our fantastic products, recommending items that they hadn’t considered. You’re really personable approach will keep our customers coming back.

Provide a great shopping environment for our customers ensuring our stores are clean, tidy and presentable and provide a store we can be really proud of.

Inspire the in-store team with your really personable customer care, helping them any way you can.

How will you do it?

Make our customers feel really good - it’s more than just answering their questions, it’s about giving our customers a really great experience. Even if it’s just offering them a basket when you notice their hands are full. You’ll let them know you’re here to help - it’s the little things that make a real difference.

Get to know our in-store promotions and schemes, and promote them - the more info we can give our customers the better.

Know our customers, find more about them, what they like and what they don’t – it can make such a difference to the way we do things.

What you’ll need to have.

We’re looking for really great people, with a friendly personality. It’s all about working together as one great team – after all it’s our people that are at the heart of our business. It would be great if you had experience of dealing with customers. But it isn’t just about experience, it’s personality that really counts, we’re interested in seeing a bit more, the real you – and that makes us all feel good.

Our Diversity and Inclusion commitment.

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.

Our Benefits.

We have a great range of benefits* that go beyond salary and offer flexibility to suit you:

  • Competitive holiday allowance (with the option to buy more days)
  • Boots Retirement Savings Plan pension scheme
  • Discretionary annual bonus scheme
  • Enhanced Maternity / Paternity / Adoption leave pay
  • £100 gift card for colleagues expecting/adopting a baby
  • Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
  • Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
  • Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
  • Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
  • Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.

    • All rewards and benefits are subject to change and eligibility.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Sheffield - QSW - Ageing Well South Team

Bridge of Hope, Sheffield
3 days ago
Job Description Sheffield City Council is seeking an experienced and dedicated Qualified Social Worker (QSW) to join our Living & Ageing Well South team. This role offers an exciting opportunity to work independently, handling complex case work including safeguarding, Court work, and supporting colleagues with their caseloads. Responsibilities: Independently manage complex case work, including safeguarding and Court involvement. Provide support...

Plant Fitter

Holt Recruitment, Sheffield
1 week ago
Plant Fitter Salary: Up to 45K DOE Location: Sheffield Rota: Monday to Friday with generous quantity of overtime available  My client, a large Plant Hire company, is looking for a qualified and experienced Plant Fitter to join their...Plant Fitter Salary: Up to 45K DOE Location: Sheffield Rota: Monday to Friday with generous quantity of overtime available  My client, a large ...

Marketing Assistant - 12 Month FTC

Elevation Recruitment, Sheffield
£23,000 per year
1 week ago
Elevation are thrilled to be partnering with a not for profit organisation, have a dynamic Marketing and Communications Team. They are looking for a Marketing Assistant to join for 12 months and play a pivotal role in elevating their profile through innovative campaigns and strategic communications. As a vital member of their team, you'll collaborate closely with the Marketing Manager...