Control Room Operative - #194622

Job Title: Control Room Operative

Location: Derby

Company: Balfour Beatty

Project: Asset & Technology Solutions (ATS)

About the Role:

Balfour Beatty is looking for a vigilant and professional Control Room Operative to join our CCTV Control Room team in Derby.

In this role, you will be responsible for monitoring CCTV and alarm systems, helping to maintain the safety and security of our operations, people, assets and infrastructure. You will play a critical role in identifying, assessing and reporting security incidents, working closely with security teams, emergency services and operational stakeholders.

This is an excellent opportunity for an individual with strong attention to detail, excellent communication skills and the ability to remain calm and focused in a fast-paced environment.

Key Responsibilities:

• Monitor multiple CCTV screens and alarm systems, identifying suspicious or unusual activities.
• Track individuals, vehicles and incidents across different locations to identify potential threats or security breaches.
• Analyse live and recorded CCTV footage to support incident detection and investigations.
• Report security incidents and suspicious activities to relevant personnel, including security teams, management and emergency services.
• Produce accurate incident reports and maintain detailed records of observations and actions taken.
• Conduct routine checks of CCTV and alarm equipment to ensure operational effectiveness.
• Troubleshoot minor faults and escalate technical issues where required.
• Ensure all surveillance activities comply with data protection legislation and organisational policies.
• Maintain accurate daily logs, system checks and incident documentation.
• Support investigations by facilitating access to CCTV footage when required.
• Work collaboratively with internal teams, contractors, security personnel and external agencies.
• Assist with the onboarding and training of new team members on CCTV systems and control room procedures.

Essential

• SIA Front Line CCTV Licence.
• Excellent attention to detail and strong observational skills.
• Strong verbal and written communication skills.
• Ability to make sound decisions and remain calm under pressure.
• Good IT skills and confidence using CCTV monitoring systems and software.
• Ability to maintain concentration and vigilance during extended periods of monitoring.

Desirable

• Previous experience working as a CCTV Operator, Control Room Operative or within a security environment.
• Experience of incident reporting and surveillance analysis.
• Knowledge of data protection legislation and CCTV compliance requirements.
• Experience working alongside emergency services or security teams.

Personal Qualities

• Professional and responsible approach to work.
• Strong problem-solving and decision-making skills.
• Excellent teamwork and stakeholder management abilities.
• Resilient, patient and highly focused.
• Ability to work effectively in a shift-based environment.

Why work for us?

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more…

Professional and personal development

The size and scale of Balfour Beatty coupled with our strong pipeline of work provides incredible opportunities, regardless of what stage you are at in your career.

We encourage and empower our employees to take control of their career and explore which part of the business they want to work in and what role is right for them. We actively encourage our managers and employees to have open communication throughout the year about wellbeing, development and career opportunities.

We're proud of the Balfour Beatty Academy. Whether it’s sharpening your technical expertise, improving your personal skills or seeking support to become professionally qualified, our 70:20:10* approach to development means we have a learning approach that suits everyone.

• 70% learning on the job, 20% learning from those around you, and 10% formal training courses and learning events.

For further information about Balfour Beatty Jobs please go to www.balfourbeatty.com/careers - You can also check out further job opportunities in the careers section

At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business. To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at www.balfourbeatty.com/value_everyone

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Further information on Disability Confident can be found at: https://disabilityconfident.campaign.gov.uk/

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