Clinical Adviser - #138341

We are looking to recruit Clinical Advisers to join our NHSBSA Dental Clinical Team. This exciting opportunity is home based and will require occasional travel with overnight stays. It's the perfect opportunity to take the next step in your career whilst supporting the NHS.

If you're proactive, analytical, can communicate complex information and have extensive experience as a dentist in NHS clinical practice, you have what this role needs!

You will join the Dental Clinical team, working to identify, assure and monitor risks across NHS dental primary care services. You will work collaboratively with NHSBSA colleagues and external stakeholders including Primary Care Organisations, Providers, Performers, and patients to ensure high quality patient care and claims probity.

You will be able to demonstrate these essential skills and knowledge:

• Communicate effectively, both orally and in writing, including producing written clinical reports
• Analyse complex clinical data, identify risk and explain complex clinical reports to non-clinicians
• Deliver presentations
• Plan and prioritise your own workload and to manage conflicting priorities
• Adapt to new ways of working within a changing environment

What do we offer?

• 27 days leave (increasing with length of service) plus 8 bank holidays
• Flexible working (we are happy to discuss options such as compressed hours)
• Flexi time
• Hybrid working model (we are currently working largely remotely)
• Career development
• Active wellbeing and inclusion networks
• Excellent pension
• NHS Car lease scheme
• Access to a wide range of benefits and high street discounts!

Main duties of the job

Liaison with customers, Primary Care Organisations (PCOs) and others, regarding operational and performance issues related to clinical, provider assurance, dental services and information services provided by NHS Business Services Authority (NHSBSA).

Contribute to the development and implementation of appropriate NHSBSA customer products and services to support clinical monitoring of primary dental services.

Advise and contribute to the development, review and monitoring of dental policy, NHSBSA clinical products and services.

Develop and report on metrics that demonstrate the impact of the risk management activities on Primary Dental Services.

Provide advice on all clinical matters to the NHSBSA external clients and customers and to all sections of the NHSBSA internally. Will be required to liaise with other bodies, such as the GDC, dealing with the NHSBSA on clinical issues.

Liaison with Welsh Government (WG) and NHS England (NHSE) to coordinate, implement and report on targeted clinical monitoring and risk management activities provided by the NHSBSA for PCOs. Proactively gather intelligence on outcomes following targeted checks.

Develop a strong communication network with a range of NHS organisations and internal / external stakeholders to ensure NHSBSA dental activities, appropriate clinical monitoring products and services are developed to meet stakeholder requirements.

About Us

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.

We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.

As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.

We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.

Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!

Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.

We are people connected to care.

Job Description

In this role, you are accountable for:

• Assessing the evolving NHS dentistry environment and network with key influencers, service providers and service commissioners, to gather information that informs clients, NHSBSA dental policy and the development of appropriate services and products.2. Working closely on all dental policy and NHSBSA targeted clinical monitoring matters with the Clinical Team and other Senior Managers of the NHSBSA.
• Working with a wide range of internal and external customers to identify customers requirements and supporting the development of appropriate clinical services and products to meet those needs, ensuring best use of available resources.
• Supporting and contributing to reviewing and monitoring of the effectiveness of policies, strategies, resource utilisation and procedures to improve performance and to maintain the targets agreed.
• Representing the NHSBSA at meetings with external customers (NHSE, WG, PCOs, GDC, NHS Counter Fraud Services, Providers/Performers and others) to consider matters relating to dental policy and monitoring of primary dental services.
• Providing dental policy advice to a range of internal and external stakeholders.7. Providing clinical opinion and effective analysis and reporting of clinical matters for Information Services.
• Provide clinical input to the development and implementation of the Risk Management System.
• Providing clinical input and advice to the NHSBSA Caseworker Team.
• Meeting with NHSE and PCOs on a regular basis to discuss contracts of concern based on NHSBSA Dental Services (DS) information. Proactively feeding back to the NHSBSA on the relevance of this information and putting forward suggestions for change through formal reports and risk analysis research.11. Ensuring that information is collected on the outcomes for contracts where extra NHSBSA activity has been provided and ensuring this is regularly reported to the Senior Management Team and through the Risk Management Forum.
• Taking responsibility for analysing the information provided to health bodies from the NHSBSA to look for potential risks.
• Working closely with WG / NHSE and PCOs to report on NHSBSA monitoring activities and agree appropriate further monitoring activities where required.14. Monitoring and reporting to WG / NHSE and PCOs on NHSBSA performance and outcomes against agreed clinical monitoring objectives, whilst ensuring costs are maintained within the agreed NHSBSA annual budgets and resources.
• Clinical risk management and monitoring activities to include the examination of clinical records, patients, and feedback to practitioners.
• Liaising with Information Services to analyse and assess NHSBSA contract monitoring activities and prioritise further targeted clinical monitoring activity.
• Deputising for other Clinical Advisers or Senior Clinical Adviser when necessary.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration.