Client Engagement Officer - #143287

We’re a vibrant team of passionate, values-driven individuals who are deeply committed to our mission: to provide an exceptional teaching and learning experience—one that inspires, empowers, and elevates every learner, every time.

What sets us apart? It’s the shared energy, unwavering passion, and relentless drive that fuels our culture. We don’t just work together; we thrive together.

Paragon Skills are Ofsted Grade 2 “Good” and a Top 5 Apprenticeship Provider, with a true dedication to the Care, Education and Professional Services Sector. We are also a are a Top 10 "Big Organisation" as part of the Sunday Times Top 100 Best Places To Work, so why not join us?

Position:

Location: Field based to support our client based across the South of England.

Salary: £28,000 plus generous commission incentives

Hours: 36.5 hours per week (Monday - Friday)

We’re expanding our commercial teams and seeking motivated client engagement professionals to drive growth across the South of England. In this field-based role, you will enhance lead generation, maximize campaign effectiveness, and improve client retention through exceptional service.

If you're results-driven, experienced in B2B sales, and skilled at engaging stakeholders at both site and senior levels, we want you to join our team and help promote the value of apprenticeships.

Key Responsibilities:

• Increase volumes of learners across a portfolio of clients and key accounts contributing towards to overall target for learner starts
• Build strong relationships with clients at site and senior levels
• Promote apprenticeships and training solutions, demonstrating ROI
• Remain up to date with sector industry trends and development within the Learning and Development and funding arena
• Drive learner volumes across a client portfolio
• Ensure compliance with GDPR and internal policies
  
  

Requirements:

What We’re Looking For:

• Experience in B2B lead generation and sales
• Ability to engage at both site and senior levels
• Commercially aware, with knowledge of the further education sector (desirable)
• Confident, approachable, and self-motivated
• IT literate (MS Office and CRM systems)
• Full driving license and ability to travel nationally
• Flexibility for overnight stays where required
  
  

Other information:

What’s in it for you?

Paragon Skills is an inclusive, welcoming and supportive place to work with a fantastic culture which supports each employees learning, development and career growth.

We are proud to offer a suite of Paragon Choices which are optional benefits including life assurance and income protection and core benefits below;

• 20 days annual leave - increasing with length of service and a holiday purchase scheme
• 3 Paragon Days for our Operational December Closure and 8 Public Bank Holidays
• Up to 3 days of paid volunteering leave and corporate conscience initiatives
• Perkbox – a suite of lifestyle benefits and wellness tools
• Commission
• Recognition and long service awards to celebrate our colleagues’
  
  

We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role.

To promote and maintain an inclusive working environment, as part of your application process we will ask you to share data on certain characteristics. These answers will not form part of the selection and recruitment process and will not be shared with anyone outside of the People Team.

Paragon Skills is committed to the safeguarding and wellbeing of our learners and colleagues and we implement robust safer recruitment practices to support this. Dependant on the role you are applying for, we may undertake a number of necessary checks to confirm you are suitable to work with children and vulnerable adults, which may include a Disclosure and Barring Service check. We are also committed to promoting equality and inclusion throughout our colleague and learner populations.