City Spa Receptionist - #145929
Champneys
Date: 3 weeks ago
City: St Albans
Contract type: Part time
Champneys City Spa St Albans
Contract: Part Time
Salary: up to £12.21 Plus commission
32 hours per week
We are seeking a friendly, organised, and professional Receptionist to be the first point of contact for our clients. The ideal candidate will be responsible for managing front desk operations, ensuring a seamless client experience, and supporting the spa team with administrative tasks.
Some Responsibilities include;
Strong communication and interpersonal skills
Availability to work evenings and weekends.
Benefits
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
Not only will you work in great company you will also have access to the following:
Contract: Part Time
Salary: up to £12.21 Plus commission
32 hours per week
We are seeking a friendly, organised, and professional Receptionist to be the first point of contact for our clients. The ideal candidate will be responsible for managing front desk operations, ensuring a seamless client experience, and supporting the spa team with administrative tasks.
Some Responsibilities include;
- Greet clients warmly upon arrival and ensure a welcoming environment
- Schedule, confirm, and manage appointments using salon booking software
- Answer phone calls and respond to inquiries about services, prices, and availability
- Process payments and handle cash, card, and digital transactions accurately
- Maintain cleanliness and organization of the reception area
- Upsell salon products and services where appropriate
- Coordinate client flow with stylists and service providers
- Handle client feedback professionally and escalate issues to the manager if needed
- Perform light administrative tasks such as data entry, inventory tracking, and filing
Strong communication and interpersonal skills
Availability to work evenings and weekends.
Benefits
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
Not only will you work in great company you will also have access to the following:
- Health, Wellness and Wellbeing incentives
- Champneys experiences (such an overnight stay or an ultimate spa day experience)
- App technology for all our essential forms
- In house social media connecting our Champneys Family
- Motivating, rewarding and engaging colleague events
- Discounted stays for you, your friends and family at any of our Hotels or Resorts
- Complimentary Spa Day on completion of your probationary period
- 50% discount on all Champneys products
- Great discounts on our partner products Elemis and Clarins
- Discounted membership to our exceptional health clubs
- Access to Learning & Development aimed at job satisfaction and career advancement
- Merlin Entertainments Attraction
- Introduce a friend incentive
- Long Service celebrations
- Professional Uniform
How to apply
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