Business Manager - Northamptonshire - East of England (Ref: 5389) - #144710

This position is based at NMS Municipal Offices, NN15 7QX, NPS 20 OXFORD STREET WELLINGBOROUGH, NN8 4HY, NPS 43-47 BRIDGE STREET NORTHAMPTON, NN1 1NS

Job Summary

Please refer to job description.

Job Description

The job holder will be required to carry out the following responsibilities, activities and duties:

Assist with Deputy Director/ Head of Operational Function’s workload

• Have oversight of the Head of Operational Function workload, ensuring that work is prioritised appropriately and that deadlines are met
• Ensure that all papers/correspondence submitted to the Head of Operational Function are reviewed, and actioned and that correspondence is responded to on the Head of Operational Function’s behalf.
• Monitor the Functional or Cluster Delivery Plan and risk register, ensuring the Head of Operational Function is kept informed of progress.
• Effective management of health and safety within operational portfolio
• Manage the clusters approach to Business Continuity, Information Security and Data Protection
• Work with colleagues to develop plans and strategies to deal with risks.
• Ensure operational and management information systems are in place to monitor and report on performance by division, locality, function and cluster identifying operational, resource or organisational issues that may impact on performance
• Analyse business information, determining relevance and benefits and compiling information reports for the Head of Operational Function and senior managers
• Update the Head of Operational Function on policies and procedures, the implications for colleagues and provision of recommendations for action.
• Identify national and divisional priorities and support the Head of Operational
  
  

Function to respond to emergent issues

• Promote a culture of innovation and continuous improvement, undertaking reviews and making recommendations as necessary
• Attend meetings on behalf of the Head of Operational Function when necessary, maintaining a professional image at all times.
• Ensure systems are in place for the management of investigations commissioned by the Head of Operational Function.
• Ensure mechanisms are in place to monitor the Functional or Cluster establishment and complete the National Workforce Planning Tool.
  
  

Manage relationships and stakeholders

• Lead, facilitate and participate in working parties and undertake special projects as required
• Work with other Business Managers across the Division to share best practice and maximise business improvements
• Collaborate with NPS and HMPPS colleagues to maintain effective controls in Service Level Agreements and other contracts.
• Establish effective working relationships with internal and external colleagues
  
  

Determine the effective use of resources

Work with Finance BP, HRBP, System Change Manager on budget matters, workforce planning and other operational issues, examples:

• Agree budgets and unit costs for programmes of work
• Make proposals for expenditure on programmes of work
• Manage budgets and provide unit costings for activities
• Advise on financial and resourcing issues to inform objectives and forward planning.
• Have responsibility for banking within the operational function, including imprest
  
  

Effectively Manage and Develop staff

• Manage and develop staff by providing effective supervision/coaching/appraisal
• Demonstrate leadership skills in dealing with staff
• Address poor performance
• Ensure sickness absence initiatives are applied to achieve performance objectives and enhance productivity
• Address conduct issues and resolve conflict. Resolve capability/grievance/harassment/complaints in accordance with organisational policies
• Implement human resource policies.
  
  

Use communication effectively

• Providing information, feedback and advice
• Chair and participate in meetings using appropriate skills, styles and approaches
• In Wales, to ensure the provisions of the Welsh Language Scheme are fully implemented in all aspects of cluster work.
  
  

Enhance your own performance

• Manage own resources and professional development
  
  

Use information to take critical decisions

• Liaise with staff to receive, collate and analyse information, developing systems. and compiling reports as necessary using data to identify trends and take appropriate action to maintain and enhance performance.
• Plan, implement and manage systems for the exchange of sensitive information, data and intelligence.
  
  

Manage Diversity and Quality

• Develop a culture and systems that promote equality and value diversity
  
  

Implement the diversity policies of the service and collaborate effectively with the Equalities and Diversity Unit.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive.

The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

The job holder will be required to carry out the following responsibilities, activities and duties:

Assist with Deputy Director/ Head of Operational Function’s workload

• Have oversight of the Head of Operational Function workload, ensuring that work is prioritised appropriately and that deadlines are met
• Ensure that all papers/correspondence submitted to the Head of Operational Function are reviewed, and actioned and that correspondence is responded to on the Head of Operational Function’s behalf.
• Monitor the Functional or Cluster Delivery Plan and risk register, ensuring the Head of Operational Function is kept informed of progress.
• Effective management of health and safety within operational portfolio
• Manage the clusters approach to Business Continuity, Information Security and Data Protection
• Work with colleagues to develop plans and strategies to deal with risks.
• Ensure operational and management information systems are in place to monitor and report on performance by division, locality, function and cluster identifying operational, resource or organisational issues that may impact on performance
• Analyse business information, determining relevance and benefits and compiling information reports for the Head of Operational Function and senior managers
• Update the Head of Operational Function on policies and procedures, the implications for colleagues and provision of recommendations for action.
• Identify national and divisional priorities and support the Head of Operational
  
  

Function to respond to emergent issues

• Promote a culture of innovation and continuous improvement, undertaking reviews and making recommendations as necessary
• Attend meetings on behalf of the Head of Operational Function when necessary, maintaining a professional image at all times.
• Ensure systems are in place for the management of investigations commissioned by the Head of Operational Function.
• Ensure mechanisms are in place to monitor the Functional or Cluster establishment and complete the National Workforce Planning Tool.
  
  

Manage relationships and stakeholders

• Lead, facilitate and participate in working parties and undertake special projects as required
• Work with other Business Managers across the Division to share best practice and maximise business improvements
• Collaborate with NPS and HMPPS colleagues to maintain effective controls in Service Level Agreements and other contracts.
• Establish effective working relationships with internal and external colleagues
  
  

Determine the effective use of resources

Work with Finance BP, HRBP, System Change Manager on budget matters, workforce planning and other operational issues, examples:

• Agree budgets and unit costs for programmes of work
• Make proposals for expenditure on programmes of work
• Manage budgets and provide unit costings for activities
• Advise on financial and resourcing issues to inform objectives and forward planning.
• Have responsibility for banking within the operational function, including imprest
  
  

Effectively Manage and Develop staff

• Manage and develop staff by providing effective supervision/coaching/appraisal
• Demonstrate leadership skills in dealing with staff
• Address poor performance
• Ensure sickness absence initiatives are applied to achieve performance objectives and enhance productivity
• Address conduct issues and resolve conflict. Resolve capability/grievance/harassment/complaints in accordance with organisational policies
• Implement human resource policies.
  
  

Use communication effectively

• Providing information, feedback and advice
• Chair and participate in meetings using appropriate skills, styles and approaches
• In Wales, to ensure the provisions of the Welsh Language Scheme are fully implemented in all aspects of cluster work.
  
  

Enhance your own performance

• Manage own resources and professional development
  
  

Use information to take critical decisions

• Liaise with staff to receive, collate and analyse information, developing systems. and compiling reports as necessary using data to identify trends and take appropriate action to maintain and enhance performance.
• Plan, implement and manage systems for the exchange of sensitive information, data and intelligence.
  
  

Manage Diversity and Quality

• Develop a culture and systems that promote equality and value diversity
  
  

Implement the diversity policies of the service and collaborate effectively with the Equalities and Diversity Unit.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive.

The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Person specification

Please Refer To Job Description.

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Making Effective Decisions
• Leadership
• Developing Self and Others
• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance
  
  

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : SSCL Recruitment Enquiries Team
• Email : [email protected]
• Telephone : 0345 241 5358
  
  

Recruitment team

• Email : [email protected]
  
  

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints

https://jobs.justice.gov.uk/careers/JobDetail/5389?entityId=5389