Business Administration Apprenticeship - #188321

Opportunity information

Salary £16650 per year
Duration 18 months
Advert closing date 25/06/2026

Description

This is a growing branded merchandise and promotional products company supporting businesses with high-quality branded products, workwear, event merchandise, and marketing solutions. The business prides itself on excellent customer service, fast turnaround times, and helping brands stand out.

The company are looking for a motivated and organised Business Administration Apprentice to join our growing team.

This is an exciting opportunity to begin a career within a fast-paced branded merchandise and promotional products business, supporting the day-to-day operations of a company that works with businesses across the UK delivering branded workwear, merchandise, event products, and marketing materials.

You’ll gain hands-on experience across administration, customer service, operations, and sales support while working closely with a supportive and ambitious team.

Key Responsibilities

• Supporting the day-to-day administration of the business
• Responding to customer enquiries via phone and email
• Assisting with order processing and updating internal systems
• Managing customer records, invoices, and documentation
• Supporting the coordination of branded merchandise orders and deliveries
• Liaising with suppliers, customers, and internal teams
• Assisting with quotes, product information, and sales administration
• Maintaining spreadsheets and updating data accurately
• Supporting marketing campaigns and promotional activity where required
• Helping ensure excellent customer service is delivered at all times
• General office organisation and administrative support

What You’ll Gain

• A recognised Business Administration qualification
• Real hands-on business experience
• Exposure to customer service, operations, and sales support
• Development of professional communication and organisational skills
• Training and mentorship from an experienced team
• Opportunity for long-term progression within the business

Entry requirements

Strong communication skills

• Good organisational and time-management ability
• Confident using Microsoft Office including Outlook and Excel
• Positive attitude and willingness to learn
• Good attention to detail
• Ability to work well within a team
• Professional and friendly approach with customers
• Interest in branding, marketing, merchandise, or business operations would be beneficial

Training to be provided

Business Administration Level 3

Things to consider

This role is delivered alongside the Business Administration Level 3 Apprenticeship programme.

The apprenticeship includes:

• Dedicated tutor support
• Flexible online learning
• Workplace-based practical training
• Functional skills support if required
• Ongoing development reviews and mentoring

Skills required

Array

Future prospects

Business Administration Level 3

Hours per week 37.5
Working week Monday - Friday
Apprenticeship standard Business administrator (Level 3)

Leicester, Leicester, United Kingdom, LE3 1HR