Belfast- Hybrid - Customer Service - #35183

We have an amazing opportunity for you to work with one of our prestigious financial clients, Lloyds Banking Group. We are looking for a hardworking, motivated, and most importantly a caring person to join our contact centre team to support our customers.

Lloyds Banking Group is well known for putting their customers at the heart of everything they do, including their employees and so we are offering you £12.71 per hour for it!!

If you have a passion for the financial world and want to start your financial career with Lloyds Banking Group, then give me a call to know more! or hit apply!

*No previous financial experience required, we will provide that experience for you through our 6-week intensive training programme.

Role: Customer Service Advisors - Belfast
Location: Lloyds Banking Group, 24 Cromac Place, Gasworks, Belfast
BT7 2JB
Pay rate: £12.71 per hour
Contract: Ongoing temporary contract with the opportunity to become permanent.

Hours: Full time, office based 35 hours per week between 7 am and 11pm - working 5 days out of 7.

Opportunity for hybrid working after training. (2 days in Office, 3 days working from home).

Job Description:
 You will be the first point of contact for all banking related queries.
 Managing inbound customer calls relating to banking accounts and products.
 Telephony and admin-based tasks.
 Building good relationships with customers and colleagues, that will exceed their expectations.
Skills:
 Excellent oral and written communication.
 Previous customer service/telephony experience is desirable.
 Positive and approachable attitude with a continuous improvement mindset.
 Ability to empathise with customers to help resolve their queries.

Benefits:
 Full paid training & excellent career development opportunities.
 Weekly pay and competitive pay rate/Overtime opportunities.
 Generous holidays with 28 days per year.
 Free access to mental health and wellbeing platform.
 On-site parking with electric charging docks available, canteen and Starbucks.
 Rest areas with pool table, TVs, games consoles etc.
 On-site showers & changing facilities.

Lloyds Banking Group are dedicated to developing their employees and helping them progress in their careers through guidance from some of the most influential and experienced managers in the banking industry. So, if you are looking to grow and develop yourself within the financial world, then get in touch with us today or apply now!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.