Assistant Front Office Manager - #138047

Just some of the benefits you will enjoy as an Assistant Front Office Manager

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Business attire laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
  
  

What you will do as an Assistant Front Office Manager

• To ensure that the department’s operational budget is strictly adhered to, that all costs are controlled and expenditures are properly approved.
• To maximise colleague productivity through the use of multi-skilling, multi-tasking and flexible scheduling in order to meet the financial goals of the Department as well as the expectations of all people we serve.
• To prepare and ensure rotas are posted and timesheets submitted on time, making sure that they reflect business needs and other key performance indicators.
• To assist in the preparation of the Annual Business Plan and the monthly reforecast of revenues and expenses.
• Assist the Front Office Manager in reaching the department’s KPIs.
• Ensure that all Hyatt regulations are strictly observed and respected.
• Replace the Front Office Manager in her/his absence.
• Responsible for the training of the Front Desk Staff.
  
  

About Hyatt Regency London - The Churchill

Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps: Apply today for Assistant Front Office Manager and start your journey with Hyatt Hotels!