Analyst Commercial Analytics - #189336

Job Description

We are seeking an Analyst to join our EMEA Analytics team! Reporting to the Manager the Analyst plays a key role in providing actionable insights, analysis and reporting to commercial and executive leadership teams to inform major commercial initiatives, decision making, and revenue management strategies.

They will transform complex data into clear insights that help drive revenue growth and improve commercial performance. This is achieved through a strong technical understanding of how to extract, manipulate and visualize data; an inquisitive analytical understanding of what that data shows and business understanding of the strategic implications for the organisation; and a proven ability to effectively and concisely communicate that story to stakeholders both verbally and in writing. They proactively look for opportunities to engage with regional stakeholders on ad-hoc requests that will support the business, as well as actively participating in global analytics projects.

What will I be doing?

As An Analyst, You Will Be Responsible For

• Analysing, interpreting and evaluating performance data from various corporate systems in support of regular departmental analyses and reporting on a weekly, monthly and quarterly basis.
• Partnering with cross-functional stakeholders to understand business problems and gather analytical requirements.
• Running ad hoc queries to pull data extracts, synthesise analyses, and interpret trends and variances as required for Revenue Management, Sales, Marketing, Operating Departments and Senior Management.
• Working with data analysis and visualisation software such as SQL, R, Strategy and Power BI to provide business intelligence.
• Writing and presenting performance analyses as a compelling narrative, including historic trends and forecast, and making actionable strategic recommendations.
• Distributing regular and ad hoc reports and analyses to stakeholders.
• Developing analytical tools that provide enhanced decision support and analysis to corporate and property users.
• Providing support, troubleshooting and developing enhancements for existing tools.
• Actively participating in discussions relating to team vision and the design of strategies for new reporting and analytics projects.
• Identifying performance insights using intermediate to advanced analytic techniques such as linear regression modelling and test and learn frameworks.
• Identifying opportunities to utilise emerging AI tools and technology.
• Developing user guides, best practices and training for new and existing tools developed within the team.
  
  

Responsibilities

What are we looking for?

Skills

As an Analyst they must possess the following knowledge, skills and abilities to be able to perform the essential functions of the job:

• Exceptional analytical, quantitative, and statistical skills with the ability to interpret large complex datasets.
• Ability to identify potential issues, solve problems and provide strategies and solutions for the short, medium and longer term.
• Excellent verbal and written communication skills sufficient to effectively present and defend analyses.
• Ability to engage with ranging levels of seniority across varying geographies and time zones, demonstrating high levels of organisational agility and cultural awareness.
• Solid attention to detail and ability to spot data issues that often arise.
• A good understanding and appreciation of the hospitality sector.
• Ability to manage extensive amounts of information across multiple systems, including but not limited to comprehensive ability with Excel and PowerPoint.
• Ability and willingness to learn and develop in future state reporting and analytical systems such as Strategy, Power BI, R, Python, SQL, Alteryx, etc as well as emerging AI tools and technology.
• Ability to manage multiple tasks concurrently, meet deadlines, and work effectively under time constraints .
• Ability to work effectively both independently and as a team and display flexibility and resilience as well as a pro-active work ethic.
  
  

Qualifications

Required Qualifications

• Minimum Education: BA/BS Bachelor's Degree , or an equivalent qualification or experience.
• Experience: Professional experience, including designing, developing and interpreting management reports and dashboards; extracting, processing, analysing, visualising and modelling data; writing for business; and building stakeholder relationship.
  
  

Preferred Qualifications

• Functional hotel or hospitality industry experience in Revenue Management, Sales or Marketing.
• Certified subject matter expert in BI and data tools (including Strategy, Power BI, SQL, R, Python, Alteryx, etc.).
• Demonstrable experience using advanced analytic techniques (including forecasting, linear regression, test and learn, etc.).
  
  

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We’ll Help You Thrive

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.