Administrator - #145699

Job Overview

We are seeking a full time, motivated and experienced Support Administrator to join our team at Midlands and Lancashire Commissioning Support Unit (MLCSU). You will be working as part of a team, supporting the Personalised Healthcare Team with a variety of administrative tasks.

Midlands and Lancashire Commissioning Support Unit recognises the value serving personnel, reservists, veterans, and military families bring to our business and would encourage people from the armed forces community to apply for our vacancies.

Main duties of the job

The role will carry with it a varied workload and competing deadlines, so you will be able to use your own initiative and prioritise; although you will have access to relevant supervision and support.

The successful candidate will have experience in Microsoft Office applications and ECDL or equivalent would be desirable. The role will require good written and verbal communication skills and attention to detail is essential for the post.

You will need to be confident, flexible and have good organisational ability with a flexible approach to work.

This is a key position within a changing service and provides a good opportunity for the successful candidate to gain experience and learn new skills.

Working for our organisation

The NHS is the biggest employer in Europe. It's a world-renowned institution and an exciting place to work, full of challenges and opportunities.

NHS Midlands and Lancashire Commissioning Support Unit (MLCSU)is one of the biggest and best-performing commissioning support units in the country, with among the highest levels of staff and customer satisfaction. We work together as a team of over 1,800 expert staff based across the Midlands and North West to make a difference - for our customers, patients and communities.

Offering a full range of professional services to hospital trusts, local authorities, integrated care systems (ICSs) and other public bodies across the country, our NHS values underpin everything we do.

Any applications from ‘at risk’ CSU employees will be given priority in line with CSU policy. As such, all job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and email the named contact if you have any questions.

NB: Internal/CSU candidates will take preference and will be considered first.

Detailed Job Description And Main Responsibilities

• To work within the remit of the National Framework for Continuing Healthcare.
• Provide a confidential and sensitive administrative support to the Continuing Healthcare Team.
• Ensure that data systems are kept up to date to allow accurate and detailed reporting capabilities, this could be for internal or external requirements.
• Produce a range of confidential documents, including typing of letters and file notes. Maintain an effective office support system including filing, photocopying and telephone cover.
• Maintain confidentiality of information concerning patients.
• High attention to detail and motivation required to work towards and adhere to challenging deadlines. Ability to prioritise your own workload is critical.
• Cross cover other administrators as required.
• Participate in objective setting and monthly 1:1 meetings with Line Manager and attend all CSU mandatory training and other training relevant to role.
• Take every reasonable opportunity to maintain and improve professional knowledge.
• Work collaboratively with and offering advice to internal and external agencies across
  
  
  

Staffordshire, deferring to colleagues where necessary.

• The post holder will regularly deal with a range of routine and non-routine administrative tasks as required for an efficient and effective service.
  
  
  

Person specification

Experience

Essential criteria

• Relevant Administrative experience
• Be proficient in the use of computer packages including Word Processing
  
  
  

Qualifications

Essential criteria

• Good standard of general education or significant equivalent previous experience
• Conversant with all components of Microsoft Office
  
  
  

Knowledge

Essential Criteria

• Demonstrate the ability to prioritise workload in order to meet deadlines